Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abhishek Bhardwaj

West Delhi

Summary

I am a dedicated Relationship Manager with almost three years in the banking industry. With strong interpersonal and communication skills, I excel in promoting financial products, strategic planning, and customer service. My ability to network effectively has contributed significantly to expanding client bases and maximizing revenue.

Overview

7
7
years of professional experience

Work History

Relationship Manager, Deputy Manager

Kotak Mahindra Bank
02.2024 - Current
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
  • Expanded client base by promoting new financial products.
  • A prominent banking institution offering various financial services.
  • Client Base Expansion: Increased client base by 40% within 6 months through strategic networking efforts.
  • Branch Production Increase: Boosted branch production by 25% with innovative sales and marketing strategies.
  • High Net Worth Accounts: Established 50 high net worth accounts, maximizing revenue growth significantly.
  • Customer Issue Resolution: Resolved 95% of customer issues within 24 hours, enhancing customer satisfaction.
  • Presented new and additional products and services to existing customers.
  • Provided customers with additional information regarding account services.

Personal Banker, Deputy Manager

HDFC Banfi Ltd
10.2022 - 02.2024
  • Company Overview: A prominent banking institution offering various financial services.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
  • Expanded client base by promoting new financial products.
  • A prominent banking institution offering various financial services.
  • Client Base Expansion: Increased client base by 40% within 6 months through strategic networking efforts.
  • Branch Production Increase: Boosted branch production by 25% with innovative sales and marketing strategies.
  • High Net Worth Accounts: Established 50 high net worth accounts, maximizing revenue growth significantly.
  • Customer Issue Resolution: Resolved 95% of customer issues within 24 hours, enhancing customer satisfaction.
  • Presented new and additional products and services to existing customers.
  • Provided customers with additional information regarding account services.

Business Development Executive, Assistant Manager

Axis Banfi Ltd
06.2021 - 10.2022
  • Company Overview: A leading private sector bank providing a wide range of banking services.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Monitored customer accounts to detect irregularities or suspicious activity.
  • Expanded client base by promoting new financial products.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • A leading private sector bank providing a wide range of banking services.

Sales Officer

HDFC Banfi Ltd
07.2019 - 05.2021
  • Company Overview: A prominent banking institution offering various financial services.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Verified customer identity and reviewed documentation for accuracy.
  • Sourced CASA and Cross Sale through cold calling and references.
  • A prominent banking institution offering various financial services.

Sales Associate -TW

Home Credit India Finance Pvt Ltd
04.2018 - 07.2019
  • Company Overview: A financial institution specializing in consumer finance and personal loans.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • A financial institution specializing in consumer finance and personal loans.

Education

Bachelor of Science - undefined

Mahatma Jyotiba Phule Rohilfihand University
Bareilly, U.P
01.2019

Skills

  • Customer Service Excellence
  • Sales Strategy
  • Leadership

Languages

Hindi

Timeline

Relationship Manager, Deputy Manager

Kotak Mahindra Bank
02.2024 - Current

Personal Banker, Deputy Manager

HDFC Banfi Ltd
10.2022 - 02.2024

Business Development Executive, Assistant Manager

Axis Banfi Ltd
06.2021 - 10.2022

Sales Officer

HDFC Banfi Ltd
07.2019 - 05.2021

Sales Associate -TW

Home Credit India Finance Pvt Ltd
04.2018 - 07.2019

Bachelor of Science - undefined

Mahatma Jyotiba Phule Rohilfihand University

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Abhishek Bhardwaj