ABHISHEK CHOUDHARY
Gurugram
Summary
Business development and operations professional with over 3 years of experience in QSR operations, customer service, and sales. Proven track record in team management, entrepreneurial mindset with a focus on growth roles in category management, and high-impact startups, consumer-focused businesses.
Overview
4
4
years of professional experience
Work History
Business Development Associate
Deyor
Gurugram
04.2025 - Current
- Built relationships with clients, partners, and vendors to facilitate successful partnerships.
- Analyzed competitor activities to understand industry trends and dynamics.
- Leveraged in-depth knowledge of key Indian travel destinations, including Ladakh, Spiti, Tawang, Meghalaya, Andaman, and others, to design tailored packages and enhance client experiences.
- Assisted clients in choosing destinations that were best suited to their preferences, resulting in higher conversion and satisfaction rates.
Store Manager
Jubilant FoodWorks
Gurgaon
01.2023 - 04.2025
- Implemented strategies to keep food costs within budget.
- Developed and implemented a new scheduling system that reduced labor costs by 10% while maintaining adequate staffing levels.
- Handled and resolved customer issues swiftly and with professionalism.
Freelancer
The Pearl Organizers
01.2022 - 01.2023
- Successfully managed multiple events for clients, including scheduling, coordinating guest activities and ensuring the overall success of each event.
- Provided excellent customer service to clients responding promptly to their questions and concerns and working closely with them to ensure their satisfaction with the event.
- Managed event budgets and timelines to ensure all events were completed within budget and on schedule.
Industrial Trainee
Taj Krishna
Hyderabad
07.2021 - 12.2021
- Knowledge of hotel operations, including front desk, housekeeping food and beverage, and maintenance.
- Experience in providing exceptional customer service to guests.
- Assisted in managing guest check ins and check-out, resulting in a 95% satisfaction rate among guests.
Education
B.Sc. Hotel and Hospitality Management -
Chandigarh University
07.2023
Intermediate -
Central Board of Secondary Education
03.2020
High School -
Central Board of Secondary Education
03.2018
Skills
- Business development
- Sales and negotiation
- Client acquisition and retention
- Prospect targeting
- Revenue growth strategy
- Key account management
Languages
- English
- Hindi
- Punjabi
Timeline
Business Development Associate
Deyor
04.2025 - Current
Store Manager
Jubilant FoodWorks
01.2023 - 04.2025
Freelancer
The Pearl Organizers
01.2022 - 01.2023
Industrial Trainee
Taj Krishna
07.2021 - 12.2021
B.Sc. Hotel and Hospitality Management -
Chandigarh University
Intermediate -
Central Board of Secondary Education
High School -
Central Board of Secondary Education
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