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Abhishek Gangwar
BDM
Gurgaon
Summary
Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Bdm
Pristyn care
gurgaon
11.2022 - Current
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Generated new business with marketing initiatives and strategic plans.
- Kept meticulous client notes and updated account information in company databases.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Took copayments and compiled daily financial records.
SME
Paisabazaar .com
Gurgaon
09.2020 - 10.2022
- Designed and prepared technical reports, studies, and related documentation.
- Supported enterprise and business goals by introducing new product and service offerings.
- Analyzed business problems, identifying root causes and developing robust solutions.
- Identified and recommended new products based on market research and consumer analysis.
- Managed user accounts, permissions and group policies for optimal system security.
- Collaborated with management to identify and prioritize new development concepts.
- Documented diagnostic results and supported root cause analysis and troubleshooting.
GRA
marriot hotels
gurgaon
01.2019 - 01.2020
- Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.
- Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
- Regulated appropriate staffing levels to meet business and customer requirements.
- Monitored guest feedback, using to improve service and departmental operations.
- Enhanced response and resolution systems to meet changing demands.
- Oversaw regulated greeting and internal processing of guests upon arrival.
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
Education
Graduate - BSc
MJPRU
BAREILLY 01.2014 - 05.2017
Master in Hotel Management - Hotel Management
KIHMCT
Dehradun 04.2017 - 01.2019
Skills
Strategic planning
Relationship building and rapport
Product and service sales
Operations
Strategic sales knowledge
International sales support
Interests
Timeline
Bdm
Pristyn care
11.2022 - Current
SME
Paisabazaar .com
09.2020 - 10.2022
GRA
marriot hotels
01.2019 - 01.2020
Master in Hotel Management - Hotel Management
KIHMCT
04.2017 - 01.2019
Graduate - BSc
MJPRU
01.2014 - 05.2017