Abhishek Ghosh
DEPUTY MANAGER
Thane
Summary
Dedicated customer-focused manager with a proven track record of driving company profits through enhanced efficiency and productivity. Experienced in successful negotiations and adept at implementing upselling techniques to maximize revenue potential. Passionate about delivering exceptional customer service and fostering strong client relationships to drive business growth. Results-driven professional committed to achieving organizational goals and exceeding customer expectations.
Overview
6
6
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Deputy Manager
Rustomjee
05.2024 - Current
- Accountable for Direct sales conversion in aspirational and luxury portfolio of Rustomjee in Thane
- Developed tailored sales strategies for each prospect, leading to a high conversion rate.
- Utilised CRM software to track sales activities, ensuring accurate reporting and strategic follow-ups
- Accountable for managing team of management trainee's for business output in lead filtering and closing
- Responded to complex customer queries and objections, providing comprehensive solutions and maintaining satisfaction
- Accountable for Loyalty sales conversion
- Accountable for the collection of first 10% of the booking amount
- Maintained up-to-date knowledge of industry trends, competitor activities, and market dynamics
- Prepared monthly performance reports, highlighting key achievements and areas for improvement
- Addressed client queries promptly, offering expert advice on all aspects of the closing process
- Customised closing solutions to meet unique client needs, enhancing customer satisfaction and loyalty
- Negotiated and closed deals with new clients, significantly increasing company revenue and market share
- Collaborated with the marketing team to identify and target new sales opportunities effectively
Senior Executive - Marketing and Sales
Godrej Properties Limited
04.2023 - 05.2024
- Promoted to Senior Executive from Executive
- SPOC for Presales and International APAC team
- Instrumental in supporting business requirement in Godrej Ascend by delivering consistent numbers
- Generated 30 CR BV in H1'23 in Godrej Ascend
Executive-Marketing and Sales
Godrej Properties Limited
09.2021 - 03.2023
- Accountable for closing business at site and managed prospective clients interested to invest in Godrej Properties in the Thane cluster
- Played as an extended site resource for launches such as Godrej Nirvaan, Riviera, Exquisite and Horizon
- Selected for international sales and was posted in Dubai for 1 month to assist the GCC market, sold highest ticket size in Godrej Horizon worth 6CR additionally generated 10 CR of BV for Godrej Ascend
- Played an instrumental role in activating South Bombay channel partners for Godrej Country Estate - plotted development
Closing Manager
Squarefeet Group
01.2021 - 09.2021
- Built and maintained healthy business relations with clients, to ensure maximum customer satisfaction by achieving delivery and quality norms
- Achieved sales targets month on month basis where I had achieved the closing manager of the month award for generating 15 Cr of BV
- Actively participated in the launch of new commercial project where I was responsible for maintaining sales funnel to acquire new leads
- Handled a team of 2 interns for closing to achieve monthly targets
Inside Sales Manager
WhiteHat Jr
07.2020 - 09.2020
- Responsible for the conversion of leads generated through ATL activities on day to day basis
- Achieved the best sales manager of the month award for generating business worth 20 lakhs
- Diligently communicated and primed the leads through various modes of communication channels
- Achieved weekly targets in high pressure performance driven competitive environment
Real Estate Consultant
Dwello - JM Financial
01.2020 - 06.2020
- Handled various investment enquiries of Western Mumbai and Thane region for luxury and mid segment
- Handled one of the big launches like Sunteck Maxworld Naigaon, Kalpataru Starlight, Lodha Sterling
- Developed and maintained detailed property list to accurately promote properties and meet client needs
- Managed scheduled meetings to maintain satisfaction of both buyers and developers and facilitate smooth purchases
Retail Intern
Pantaloons
07.2019 - 08.2019
- Handled client queries
- Created strategies for penetration of non-apparels in each bill
- Conducted training sessions for employees
- Increased non-apparel bill sales by 3 percent in one month
Intern
Kalpataru Limited
04.2019 - 07.2019
- Handled client queries
- Converted Inactive channel partners
- Generated leads through loyalty clients
Education
PGDM - Retail Management and Marketing
ITM Business School
Bachelor of Computer Application -
IMED, Bharati Vidyapeeth University
WBBSE (SSC) -
South Point High School
HSC -
Model College
Skills
Negotiation
Certification
Google Digital Unlocked, Fundamentals of Digital Marketing
Interests
Bike riding
Music
Personal Information
- Nationality: Indian
- Marital Status: Married
- Gender: Male
- Date of Birth: 22/04/1994
Languages
6,C2,6,C2,6,C2
Websites, Portfolios and Profiles
http://linfiedin.com/in/abhishekghosh2204
Accomplishments
Contributed 80+ CR BV in aspirational segment in FY24-25 in Rustomjee
Top contributor in JFM months further solidifying my impact
Awarded in Trail Blazers in Godrej Properties LTD in FY 23-24
Timeline
Deputy Manager
Rustomjee
05.2024 - Current
Senior Executive - Marketing and Sales
Godrej Properties Limited
04.2023 - 05.2024
Executive-Marketing and Sales
Godrej Properties Limited
09.2021 - 03.2023
Closing Manager
Squarefeet Group
01.2021 - 09.2021
Inside Sales Manager
WhiteHat Jr
07.2020 - 09.2020
Real Estate Consultant
Dwello - JM Financial
01.2020 - 06.2020
Retail Intern
Pantaloons
07.2019 - 08.2019
Intern
Kalpataru Limited
04.2019 - 07.2019
PGDM - Retail Management and Marketing
ITM Business School
Bachelor of Computer Application -
IMED, Bharati Vidyapeeth University
WBBSE (SSC) -
South Point High School
HSC -
Model College
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