ABHISHEK KUMAR

• Analyzed customer portfolios to determine appropriate levels of coverage and premiums.
• Responded promptly to customer inquiries concerning their current or prospective policy contracts.

Managing:

• Branch walk-in customers, providing excellent services to the customers.
• New and renewal policies received from offices nationwide.
• Claims settlements.
• Preparation & maintenance of insurance policies, claims forms and other important office financial documents.
• Formulating sales plans, generating primary & secondary sales, achieving monthly, quarterly & annual revenue targets.

• Attended meetings with senior management concerning collection strategies and performance results.
• Maintained accurate records of collection activities in customer database.
• Negotiated and monitored payment plans with customers in order to resolve outstanding debts.
• Performed skip-tracing activities to locate missing debtors or those who have moved without leaving forwarding addresses.