AKSHI CHAUHAN
Agency Development Trainer, ICICI Prudential
Shimla,
Summary
Dynamic team leader with a proven track record in enhancing operational efficiency, successfully spearheaded training programs at ICICI Prudential Life Insurance to elevate product knowledge and agency development. Strong analytical thinking and team-building skills have led to consistent process improvements and a collaborative workplace culture. Notable achievements include the modernization of systems at Emicon Advisory Services, showcasing adaptability and exceptional multitasking capabilities.
Overview
10
10
years of professional experience
Work History
ICICI Prudential Life Insurance Company Ltd
Agency Development Trainer for Punjab, Himachal Pradesh and J & K
Shimla
04.2024 - Current
- Streamlined onboarding processes for new team members to ensure smooth integration into agency roles.
- Conducted detailed training sessions on new products, fostering extensive product knowledge.
- Provided training to new agents on effective agency development strategies.
- Monitored training program efficiency via evaluations and feedback, resulting in ongoing enhancement.
- Integrated latest industry knowledge into training program, maintaining competitive edge.
- Organized team-building activities to enhance collaboration.
Senior Agency Manager
ICICI Prudential
Shimla
06.2018 - 04.2024
- Oversaw risk analysis procedures to detect potential liabilities.
- Implemented grievance redressal processes to address client complaints, enhancing customer satisfaction.
- Streamlined claim management activities, ensuring accuracy.
- Delivered timely resolution and settlement of client claims.
- Mentored team to boost productivity and elevate overall agency output.
- Enhanced agency relationships by maintaining regular communication.
Trainee
Emicon Advisory Services
Chandigarh
01.2015 - 01.2016
- Facilitated seamless migrations to new platforms by developing precise project plans.
- Boosted efficiency with improved database structure and accurate data.
- Developed and executed process improvements for task automation, achieving reduced time for data delivery.
- Modernized older systems by integrating advanced technologies, leading to lower expenses and greater task efficiency.
- Compiled thorough records of configurations, updates, and resolution strategies for ease of access.
Education
B.Ed - Graduated With 74% - Maths & Science
Himachal Pradesh University
Shimla01-2023
MBA - Graduated with 67% - HR & Marketing
Himachal Pradesh University
Shimla01-2018
B.Tech - Graduated With 71% - Computer Science
Shoolini University
Solan01-2015
Skills
- Leadership
- Team building
- Analytical thinking
- Data management
- Friendly, positive attitude
- Training & Development
- Flexible and adaptable
- Multitasking Abilities
Personal Information
- Date of Birth: 30 July 1994
- Married
Timeline
ICICI Prudential Life Insurance Company Ltd
Agency Development Trainer for Punjab, Himachal Pradesh and J & K
04.2024 - Current
Senior Agency Manager
ICICI Prudential
06.2018 - 04.2024
Trainee
Emicon Advisory Services
01.2015 - 01.2016
B.Ed - Graduated With 74% - Maths & Science
Himachal Pradesh University
MBA - Graduated with 67% - HR & Marketing
Himachal Pradesh University
B.Tech - Graduated With 71% - Computer Science
Shoolini University
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