ABHISHEK KUMAR

WORK EXPERENCE :-

• Worked as Charge Back manager (Handled POS transactions & Disputes) in HDFC Bank since October 2016 To May 2022 in Merchant Acquiring Department- (6 Years)

• Now, switched IN RBB Dept. & handling the Cash Counter along with the PB Profile since May 2022 ti till date.

SKILLS :-

• Supported treasury operations by maintaining accurate records of cash transactions, investments, and banking activities.
• Answered phone and email inquiries on banking products.
• Increased customer satisfaction by diligently addressing inquiries, concerns, and providing personalized banking solutions.
• Managed daily banking operations, ensuring compliance with federal regulations and internal policies.