Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Projects
Areas Of Exposure
Key Result Areas
Timeline
Generic

Abhishek Kumar

Patna

Summary

An enthusiastic & high energy-driven professional, targeting assignments with an organization of high repute to best utilize knowledge and technical skills, preferably in Equipment Installation & Maintenance

A result – oriented Professional with an experience of nearly more than 6 years, skilled at Installation and maintenance of technical equipment Holding in-depth knowledge of master measurement & validation methods for hardware design and know how to use the related instruments Experience in planning, estimating, scheduling & coordinating predictive & preventive maintenance for equipment, for zero unexpected downtime Expertise in modifying equipment for higher effectiveness & productivity, decreased downtime and reduced costs Proven success in coordinating with various clients from both rural and urban regions with ease

Overview

7
7
years of professional experience
1
1
Certification

Work History

Area Service engineer

Window Expert Pvt Ltd
Naasik
07.2025 - Current
  • Diagnosed equipment malfunctions and recommended appropriate solutions.
  • Conducted routine maintenance and repairs on various machinery.
  • Collaborated with cross-functional teams to assess service needs.
  • Documented service reports detailing work performed and parts used.
  • Trained junior technicians on equipment operation and maintenance procedures.
  • Implemented safety protocols during service calls to ensure compliance.
  • Assisted in developing training materials for new service engineers.
  • Resolved customer service requests within the given time frame.
  • Provided technical support for customers on site or remotely via phone or email.
  • Responded quickly to emergency calls from customers regarding technical issues.
  • Installed, configured and commissioned new customer equipment according to specifications.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Prepared detailed reports of system performance after installation or upgrades.
  • Performed preventive maintenance of customer systems as per schedule.
  • Analyzed complex problems and identified root causes of system failures.
  • Collaborated closely with other departments such as sales, marketing and engineering.
  • Assisted customers with troubleshooting issues related to software and hardware in a timely manner.
  • Coordinated with external vendors for the procurement of parts and services, ensuring cost-effective solutions.
  • Ensured strict adherence to health and safety regulations, reducing the risk of workplace incidents.
  • Provided technical advice and support to management and other departments on maintenance-related matters.

Aea Service Engineer

Weatherseal Fenestration Pvt LTd
Raipur
05.2023 - 06.2025
  • Performed operations & maintenance functions including troubleshooting, predictive, preventive breakdown & corrective maintenance
  • Maintained integrity of all equipment & systems through appropriate reliability & inspection regimes
  • Examined diagnosis & rectification of faults aimed at enhancing operational effectiveness of equipment; resolved technical issues through root cause analysis of problems
  • Supervised the Final Measurement (FM) of the equipment; placed & tracked orders
  • Planned delivery of materials to the respective locations with effective installation
  • Conducted First Time Riding (FTR) to judge the material condition and provided resolution to any kind of damage & quality standards of the hardware
  • Coordinated with the respective factory and sent technician on site for instant resolution
  • Assisted the customers w.r.t warranty / post warranty issues
  • Cross – checked material consideration and proceeded FTR to the factory
  • Executed the development and validation of hardware solutions for industrial control and communications
  • Established positive relations with the clients as well as the employees
  • Costing of installation in Retail and Project as well
  • Planning Installation
  • In Project making Summary as well as costing of material and services
  • From beginning to end complete project Handling
  • Preparing Stock at site Report for updation to team
  • Provide on job training to installation team

Service Engineer (Project & Retail)

Fenesta
Bihar
09.2020 - 03.2023
  • Company Overview: Fenesta is a leading manufacturer of windows and doors in India.
  • Fenesta is a leading manufacturer of windows and doors in India.

Supervisor

Kutchina
Bihar
09.2018 - 09.2020
  • Company Overview: Kutchina is a kitchen appliance brand known for its innovative products.
  • Kutchina is a kitchen appliance brand known for its innovative products.

Education

B.Sc. - Physics Hons.

Magadh University [M.U]
Bodhgaya
01.2017

Intermediate -

BSEB Patna
Patna
01.2013

High School -

BSEB Patna
Patna
01.2011

Skills

  • Project & Strategy Execution
  • Quality Assurance
  • Hardware Deployment
  • Equipment Installation
  • Commissioning
  • Maintenance
  • Breakdown/ Downtime Reduction
  • Troubleshooting
  • Root Cause Analysis
  • Communicator
  • Problem Solver
  • Team Player
  • Negotiator
  • Analytical Thinker
  • Strategic Thinker
  • Decision Maker
  • Microsoft Office
  • Excel
  • Word
  • PowerPoint
  • Typing Speed 35-40 wpm

Certification

Advance Diploma in Computer Application, 2016

Personal Information

Date of Birth: 10/23/96

Languages

  • English
  • Hindi

Projects

Shiv Enclave (Raipur) Baikunth Resort Champaran (Raipur) Patna High Court Patna Minister Enclave Galwani Pride (Bilaspur) Judges House (Patna)

Areas Of Exposure

  • Project & Strategy Execution
  • Quality Assurance
  • Hardware Deployment
  • Equipment Installation, Commissioning, Maintenance
  • Breakdown/ Downtime Reduction
  • Troubleshooting, Root Cause Analysis

Key Result Areas

  • Performed operations & maintenance functions including troubleshooting, predictive, preventive breakdown & corrective maintenance.
  • Maintained integrity of all equipment & systems through appropriate reliability & inspection regimes.
  • Examined diagnosis & rectification of faults aimed at enhancing operational effectiveness of equipment; resolved technical issues through root cause analysis of problems.
  • Supervised the Final Measurement (FM) of the equipment; placed & tracked orders.
  • Planned delivery of materials to the respective locations with effective installation.
  • Conducted First Time Riding (FTR) to judge the material condition and provided resolution to any kind of damage & quality standards of the hardware.
  • Coordinated with the respective factory and sent technician on site for instant resolution.
  • Assisted the customers w.r.t warranty / post warranty issues.
  • Cross-checked material consideration and proceeded FTR to the factory.
  • Executed the development and validation of hardware solutions for industrial control and communications.
  • Established positive relations with the clients as well as the employees.
  • Costing of installation in Retail and Project as well.
  • Planning Installation.
  • In Project making Summary as well as costing of material and services.
  • From beginning to end complete project handling.
  • Preparing Stock at site Report for updation to team.
  • Provide on job training to installation team.

Timeline

Area Service engineer

Window Expert Pvt Ltd
07.2025 - Current

Aea Service Engineer

Weatherseal Fenestration Pvt LTd
05.2023 - 06.2025

Service Engineer (Project & Retail)

Fenesta
09.2020 - 03.2023

Supervisor

Kutchina
09.2018 - 09.2020

B.Sc. - Physics Hons.

Magadh University [M.U]

Intermediate -

BSEB Patna

High School -

BSEB Patna
Abhishek Kumar