Abhishek Kumar Sah
Financial Crime Operation Senior Manager
Greater Noida,UP
Summary
Strategic Senior Operations Manager specializing in financial crime, with expertise in transaction monitoring, SAR filing, and KYC compliance. Led teams to enhance risk management frameworks and implement compliance strategies that mitigate financial crime risks. Committed to fostering collaboration and driving operational improvements. Aiming to leverage compliance and operational management skills to contribute to organizational success.
Overview
16
16
years of professional experience
Work History
Senior Manager-SAR
AML Rightsource
10.2023 - Current
- Led a team of 170 FTEs across Layering and SAR queues, ensuring seamless operations and adherence to compliance standards.
- Monitored and optimized team performance by tracking production, quality, and SLA metrics, consistently achieving client targets.
- Forecasted workforce requirements based on client volume commitments, effectively reallocating cross-trained resources to manage fluctuations in demand.
- Implemented performance management systems by rating analysts, providing feedback, and nominating top performers for Rewards & Recognition programs.
- Represented team operations to clients by preparing agendas, delivering presentations, and showcasing performance outcomes during client visits.
- Reviewed and drove reporting activities including weekly performance reports and ramp-up analyses, ensuring transparency and accountability across the team.
Senior Manager of Operation
Genpact India Pvt. Ltd.
11.2016 - 06.2023
- Directed EDD operations for charitable organizations, ensuring compliance with global regulatory standards and mitigating financial crime risks.
- Led and mentored 68 professionals, driving performance, training, and accountability.
- Developed and enforced policies, procedures, and controls, strengthening risk management frameworks.
- Collaborated cross-functionally to enhance operational efficiency and streamline due diligence processes.
- Conducted audits and assessments, closing gaps and improving compliance outcomes.
- Delivered weekly, monthly, and quarterly reports to senior management, enabling informed decision-making.
- Progressed from Checker to QC Manager (2016–2023), showcasing career growth in CDD/EDD.
- Partnered with three major clients, preparing and validating KYC profiles for Genpact and Markit.
- Conducted EDD reviews for APAC region for a Netherlands-based bank, ensuring adherence to international standards.
- Spearheaded quality control initiatives, reducing errors and improving operational efficiency.
Sr. Process Executive
Societe Generale Global Solution Centre Pvt. Ltd.
06.2013 - 02.2016
- Performed quality checks on due diligence cases for SG clients, ensuring accuracy and compliance.
- Prepared MIS reports and generated monthly metrics to track team performance.
- Identified client categories and collected required documentation in line with regulatory standards.
- Conducted basic and enhanced due diligence reviews across all SG client cases.
- Managed the CRIO team, assigning cases and performing quality checks to maintain efficiency.
- Delivered insights through monthly metric reports, driving process improvements.
- Awarded SPOT Award (2015) for excellence in MIS reporting at Societe Generale.
Sr. Analyst
Barclays Shared Services Pvt. Ltd.
06.2012 - 05.2013
- Executed Maker–Checker responsibilities to ensure accuracy and compliance in client onboarding and due diligence processes.
- Managed client outreach activities, maintaining timely communication and providing required documentation to CDD/EDD teams for periodic reviews.
Analyst
Deutsche Bank Operations International Global Services Pvt. Ltd.
06.2010 - 05.2012
- Performed KYC and due diligence for Australian Global Markets, Global Banking, and Private Wealth clients, ensuring compliance across regions.
- Provided document and process support for APAC, USA, and European clients, including Trust, Security Services, Cash Management, FX, and OTC.
- Conducted quality checks for the Sydney region and supported cross-product operations in Hong Kong, Singapore, and India.
- Handled production calls for weekly updates and annual KYC reviews with compliance teams.
- Maintained MIS reports (inventory, ageing cases, quality scores, fail points, utilization) to track performance and efficiency.
- Discovered root causes of issues, recommended process improvements, and successfully transitioned business operations from Sydney to Bengaluru.
- Highlights:
Star Performer of the Month (Q2 2011 & Q4 2010)
SPOT Award for MIS reporting (2015)
Successfully led business transition from Sydney to Bengaluru (2011)
Education
MBA -
Madurai Kamraj University
Bengaluru, India 04.2001 -
Skills
Financial Crime Risk Management
Regulatory Compliance
Risk Assessment
Reporting & Analytics
Suspicious Activity Reporting
Process Improvement
Process Optimization
Operational Leadership
Client relationship management
Timeline
Senior Manager-SAR
AML Rightsource
10.2023 - Current
Senior Manager of Operation
Genpact India Pvt. Ltd.
11.2016 - 06.2023
Sr. Process Executive
Societe Generale Global Solution Centre Pvt. Ltd.
06.2013 - 02.2016
Sr. Analyst
Barclays Shared Services Pvt. Ltd.
06.2012 - 05.2013
Analyst
Deutsche Bank Operations International Global Services Pvt. Ltd.
06.2010 - 05.2012
MBA -
Madurai Kamraj University
04.2001 -