To work sincerely, building a long term relationship with the organization where my efforts will be complimented with career growth, higher degree of responsibility and to work with the team to achieve the goals of the organization.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Deputy Manager
Frankfinn Institute Of Air Hostess Training
11.2023 - Current
Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
Managed budgets for various projects, ensuring optimal resource allocation and cost control.
Optimized internal workflows by identifying bottlenecks in processes and implementing efficient solutions for increased productivity.
Assistant Manager
Frankfinn Aviation Services (P) Limited
08.2018 - 05.2020
Administration of accounts
Administration of front desk
Center Visits for Audit purposes as well as supporting the accountant
Hold meetings to discuss on issues rose on weekly basis
Monitoring of network related issues.
Collection Support
Frankfinn Aviation Services (P) Limited
07.2016 - 08.2018
Responsible for student Fee collection in the center
Student Fee collection follow ups at center
Fee collection Audit & Supporting in Fee collection
Meeting monthly collection targets of Fee collection at centers
Regular Updates of center wise / student wise collection to management / stakeholders
Handling Dispute cases
Handling software realted issues from the center level as weel as from H.O
Doing attendance Audit / Sales Audit as well
Center Visits for Audit purposes as well as helping the accountant
Handling Student issues
Management Reporting / President Reporting.
Collection Associate
Frankfinn Aviation Services (P) Limited
12.2014 - 06.2016
Revenue Assurance
Credit control
Reconciliation
MIS reporting
Student follow ups
Center follow ups
Follow ups for cheque return entries with the accountant
Certificate Course in Aviation, Hospitality, Travel and Customer service at Frankfinn Institute of Air Hostess TrainingCertificate Course in Aviation, Hospitality, Travel and Customer service at Frankfinn Institute of Air Hostess Training