ABHISHEK MISHRA
Delhi
Summary
Results-driven Sales and Operation Manager with a strong background in daily operations, inventory control, and procurement. Expertise in supplier negotiations, market trend analysis, and customer complaint resolution, transforming dissatisfaction into loyalty. Experienced in retail analytics, customer service, and operational efficiency, with a proven ability to enhance team performance and satisfaction.
Overview
9
9
years of professional experience
Work History
Agency Development Manager
Axis Max life insurance
10.2025 - 03.2026
- Developed training programs for new agents and staff members.
- Managed recruitment processes for potential agency partners and agents.
- Coordinated marketing strategies to enhance agency visibility and outreach.
- Support Agents to Close their Leads and help them to generate potential leads.
Co-Founder & Director
TRUE SAMBANDH PRIVATE LIMITED
10.2020 - 08.2025
- Lead end-to-end business operations including sales, inventory, procurement, and logistics.
- Manage international sourcing and import operations from China, including supplier coordination and order planning.
- Analyzed sales data to identify trends, forecast demand, and adjust strategies accordingly.
- Analyzed market trends and customer needs to inform product development and positioning.
- Enhanced operational efficiency and team performance through structured leadership initiatives.
- Analyzed sales data to identify trends, forecast demand, and adjust strategies accordingly.
- Oversaw marketing budgets, optimizing resource allocation to align with strategic objectives and maximize returns.
- Achieved outstanding customer satisfaction through effective team management.
Team Leader
QUESS CORP LTD
09.2019 - 06.2020
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Monitored staff performance and developed improvement plans.
- Evaluated team performance and provided constructive feedback to improve daily goal achievement.
- Planned employee workloads and delegated tasks strategically to meet seasonal fluctuations in demand.
Relationship Officer
H DB FINANCIAL
09.2017 - 06.2018
- Provided excellent customer service.
- Help them find what they need, while showcasing H&M products.
- Ensured sales floor was well-stocked and organized to facilitate a positive shopping experience.
- I also ensure the sales floor is well-stocked and organised.
Education
Bachelor of Science -
Chaudhary Charan Singh University
Meerut, UPClass XII -
BENGALI SENIOR SECONDARY SCHOOL (CBSE BOARD)
New Delhi, DLClass X -
BENGALI SENIOR SECONDARY SCHOOL (CBSE BOARD)
New Delhi, DLSkills
- Agency Development
- Vendor Development & Global Negotiation
- Recruitment management
- International Sourcing (China Market)
- Import operations
- Freight Coordination & Logistics Management
- Costing & Margin Optimization
- Marketing strategy
- Agent training
Languages
- Hindi, Advanced (C1)
- English, Intermediate (B1)
Personal Information
- Date of Birth: 04/22/97
- Gender: MALE
- Nationality: INDIAN
- Marital Status: MARRIED
Languages
Hindi
First Language
English
Upper Intermediate
B2
Timeline
Agency Development Manager
Axis Max life insurance
10.2025 - 03.2026
Co-Founder & Director
TRUE SAMBANDH PRIVATE LIMITED
10.2020 - 08.2025
Team Leader
QUESS CORP LTD
09.2019 - 06.2020
Relationship Officer
H DB FINANCIAL
09.2017 - 06.2018
Bachelor of Science -
Chaudhary Charan Singh University
Class XII -
BENGALI SENIOR SECONDARY SCHOOL (CBSE BOARD)
Class X -
BENGALI SENIOR SECONDARY SCHOOL (CBSE BOARD)