Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Timeline
Generic
JACOB TWINKLE

JACOB TWINKLE

Kochi

Summary

Seasoned professional with many years of experience handling managed services agency partner accounts. Maintained target lead generation and prospect conversion metrics, provided technological, and strategy support to agency partners and implemented strategies for optimal company growth. Devoted to exceptional customer satisfaction through understanding and facilitating partner objectives.

Overview

9
9
years of professional experience

Work History

Agency Development Manager

Max Life Insurance
Ernakulam
09.2021 - Current
  • Developed training programs for new staff members on agency policies.
  • Reviewed existing processes and procedures to improve efficiency.
  • Developed and implemented strategies to increase agency revenue.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.

MARKETING EXECUTIVE

SABARI DISTRIBUTION PVT LTD
Ernakulam
04.2017 - 08.2021
  • Monitored competitor activity and prepared detailed reports on performance metrics.
  • Analyzed customer feedback to improve the quality of products and services.
  • Conducted market research to identify consumer trends and preferences.
  • Maintained an up-to-date database of customers' contact information.
  • Collaborated with sales team to develop targeted promotions and incentives programs.

OPERATION ASSISTANT

SREE VENKATESWARA LOGISTICS
Ernakulam
10.2015 - 04.2017
  • Handled documentation section of import and export
  • Performed quality assurance checks on products before they were shipped out to customers.
  • Maintained accurate records of financial transactions related to operations activities.
  • Organized and maintained records of daily transactions and other operational data.
  • Coordinated logistics for product distribution, improving delivery efficiency.

Education

B Com -

MG University/Siena College of Professional Studies
Edakochi
01.2015

High School Diploma -

St. Pauls Public School
Fortkochi
05.2012

Skills

  • Sales management
  • Marketing expertise
  • Negotiation tactics
  • Agency operations
  • Revenue generation
  • Relationship building
  • Staff development
  • Sales growth

Accomplishments

  • Received QMP award and won Bangkok trip (Twice).
  • Qualified QSP, white belt and green belt
  • King maker MDRT certification in agency
  • HOA certification 2021
  • ADM of the year 2022

Languages

  • English
  • Malayalam
  • Hindi

Personal Information

  • Date of Birth:19/09/1994

Timeline

Agency Development Manager

Max Life Insurance
09.2021 - Current

MARKETING EXECUTIVE

SABARI DISTRIBUTION PVT LTD
04.2017 - 08.2021

OPERATION ASSISTANT

SREE VENKATESWARA LOGISTICS
10.2015 - 04.2017

B Com -

MG University/Siena College of Professional Studies

High School Diploma -

St. Pauls Public School

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JACOB TWINKLE