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Experienced Customer Support Executive with 3+ years of proven success in providing exceptional customer service and resolving complex issues. Skilled in managing a high volume of inquiries while maintaining a positive and professional demeanor. Proven track record of building strong relationships with customers and exceeding performance targets. Strong communication, problem-solving, and time-management skills. Committed to delivering top-notch support and enhancing overall customer satisfaction.

Talented Business Development Executive brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands.

A Fresh Graduate from Monash University Malaysia, majoring in Banking and Finance and minoring in Business Analytics. Worked as a key account manager in GrabPay @ Grab Financial Group (Malaysia), experienced in merchant acquisition and account management. Experienced in data analytics in market segmenting, and competitive analysis, with high adaptability to learn new processes and technology.

Accumulated a total of eight months of part-time work experience over three years (during study), with diverse roles and responsibilities from event staff, and administrative positions to telemarketing, and many more.

Completed two internships during the three-year academic period. The first internship was at Uniqbe (M) Sdn Bhd for three months, focusing on business development. The second internship took place at FastJobs, an online job portal, where tasks and responsibilities included telemarketing and conducting user and research analysis for three months.

Analytical individual adept in overseeing distribution of goods and services to drive timely delivery. Experienced in implementing cost-effective shipping solutions and tracking progress of shipments. Possesses comprehensive understanding of supply chain management and operations and logistic technology.

Experienced Business Development Executive with a proven track record in driving business growth and client satisfaction. Successfully managed a portfolio of 50+ clients, identified and secured new business opportunities, and negotiated contracts that led to a 20% increase in the client base. Skilled in driving the end-to-end sales cycle, from initial contact to closing deals and post-sale management. Adept at building strong networks, resolving business development challenges, and creating customized solutions to meet clients' unique needs. Recognized for strong communication skills, strategic thinking, and the ability to maintain high customer satisfaction and repeat business.

ABHISHEK PATHAK

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Business Development Executive

Consumer Loan Officer

Cashier

Executive

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Business Development Executive

Bachelor of Arts -

Consumer Loan Officer

Cashier

Executive

High School -

Intermediate -

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