Abhishek Pilani
Delhi
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Oriented
Oriented Tour Operator with a passion for sharing the history of [Place] with guests. Drives sales through excellent customer service skills. Adept with coordinating payments
Overview
1
1
year of professional experience
Work History
Operations Manager
Safar AUR Name
04.2023 - Current
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Enhanced customer satisfaction by providing personalized travel experiences tailored to individual interests and preferences.
- Developed strong relationships with local vendors, negotiating favorable prices and guaranteeing quality services for clients.
- Maintained safety standards throughout tours by implementing strict protocols and conducting regular risk assessments.
Education
Bachelor of Science - Tourism And Travel Management
CHANDIGARH UNIVERSITY
Kharar Punjab03.2023
Skills
- Marketing
- Maintenance Planning
- Customer Retention
- Document Control
- Performance Reporting
- Business Planning
- Financial Management
- Labor Relations
- Vendor Sourcing
- Travel Recommendations
- Adept With GPS Navigation
- Business Development
- Cultural Awareness
- Local History
- Cash Handling
Timeline
Operations Manager
Safar AUR Name
04.2023 - Current
Bachelor of Science - Tourism And Travel Management
CHANDIGARH UNIVERSITY
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