Startup, Foodtech., Logistics, New Technology, Virtual Reality
Abhishek Sarkar
Sales & Expansion Head
Delhi,Delhi
Summary
Accomplished Sales Manager offering 10 years of experience developing and maximizing B2B & B2C sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Sales Manager, India
City Storage Systems
Gurgaon , Haryana
2021.02 - Current
- Managed the cloud kitchens business for CSS under the India brand name Kitchenplus
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Drove sales conversion rates up through effective funnel management.
- Created and launched new online marketing strategies, resulting in 50% occupancy across markets within 1 month of joining.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Business Unit Head
Homelane.com
Pune , Maharastra
2020.02 - 2021.01
- Increased monthly revenue from 100K USD at time of joining to 340K USD over a period of 1 year and through the time of a global pandemic.
- Increased overall net promoter score(NPS) from -33 to +92( the highest at point in the country) for my specific business unit. This is also led to an increase of Google rating form 3.4 to 4.1 for my city.
- Managed to scale both business and team morale through a pandemic keeping in mind best interests of everyone involved.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
- Worked with sales representatives to develop strong customer connections with company teams and promote long-lasting relationships.
- Spearheaded business operations by consistently seeking methods to improve profitability through cost containment, efficiency improvements and revenue generation.
Entrepreneur in Residence
Peppl.com
GURGAON , Haryana
2019.04 - 2020.01
- Set company culture, facilitated communication and built cohesion between team members.
- Set up business from scratch, hiring scaling revenue & product design and strategy. First hire in the company
- Key role building the minimum viable product(MVP), launching the app & business
- Help scale from 1 employee to 20 within 3 months post MVP launch
- Sourced top-quality candidates to fill key roles.
- Mapped income generating strategies to grow revenue.
- Determined business plan, mission statement and vision.
- Initiated operational improvements using lean methodologies to drive efficiency and reduce costs.
City Head
Zomato
Chennai , TAMIL NADU
2014.11 - 2019.04
- Appointed and managed department heads to maintain smooth operations between different functional areas.
- Launched new verticals, responsible for complete P&L for ad sales in multiple regions, scaling teams and revenue, strategy and new product launch
- Launched and ran the Inside Sales ad sales vertical for India
- Increased revenue by over 50% for city within 4 months of taking over as city head.
- Repeated the same across 2 more cities
- Managed over 100K USD of monthly ads revenue in the city.
Delivery Manager
CMO Axis
CHENNAI , TAMIL NADU
2013.08 - 2014.10
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
- Developed strategic growth plans to increase sales and deliveries across India.
- Managed marketing campaigns fro clients across IT, Automobiles, Edutech and Retail.
Education
Post Graduate Certificate - International Business
Thames Valley University
London 2009.01 - 2010.06
Skills
Sales processes
undefinedInterests
Timeline
Sales Manager, India
City Storage Systems
2021.02 - Current
Business Unit Head
Homelane.com
2020.02 - 2021.01
Entrepreneur in Residence
Peppl.com
2019.04 - 2020.01
City Head
Zomato
2014.11 - 2019.04
Delivery Manager
CMO Axis
2013.08 - 2014.10
Post Graduate Certificate - International Business
Thames Valley University
2009.01 - 2010.06
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