Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abhishek Sharma

Ahmedabad

Summary

Motivated Team Leader with a background in Sales Operations. Experience involves overseeing sales teams, coordinating sales strategies, and managing operational tasks to improve efficiency. Strengths include strong leadership skills, strategic planning abilities, and proficiency in fostering team collaboration. Past roles have resulted in improved team performance and increased sales productivity.

Overview

6
6
years of professional experience

Work History

Team Leader, Sales Operations

Egniol Services Private Limited
Ahmedabad
01.2022 - 03.2025
  • Developed strategies for improving customer service standards and increasing sales productivity.
  • Coached team members on best practices for achieving success in their roles.
  • Conducted regular performance reviews with team members to assess strengths and weaknesses.
  • Identified opportunities for process optimization within the department.

Shift Manager

Tata Starbucks
Ahmedabad
06.2020 - 12.2021
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Ensured compliance with health and safety regulations.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Resolved conflicts between staff members in a professional manner.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.
  • Organized special events such as holiday sales or promotional campaigns.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.

Team Leader

Tech mahindra
Ahmedabad
12.2018 - 12.2019
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Developed strategies for problem solving and conflict resolution among team members.

Education

Bachelor of Commerce -

Mohan Lal Sukhadiya University Udaipur
Udaipur
07-2019

High School Diploma -

St Paul's Sr. Sec. School
Aburoad Rajasthan
07-2016

Skills

  • Sales strategy
  • Process optimization
  • Performance management
  • Goal setting
  • Teamwork and collaboration
  • Time management
  • Leadership
  • Team coaching

Languages

Hindi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Gujarati
Advanced (C1)
C1

Timeline

Team Leader, Sales Operations

Egniol Services Private Limited
01.2022 - 03.2025

Shift Manager

Tata Starbucks
06.2020 - 12.2021

Team Leader

Tech mahindra
12.2018 - 12.2019

Bachelor of Commerce -

Mohan Lal Sukhadiya University Udaipur

High School Diploma -

St Paul's Sr. Sec. School

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Abhishek Sharma