Summary
Overview
Work History
Education
Skills
Timeline
Generic

ABHISHEK SINGH

BGV
Greater Noida,UP

Summary

Executive Level Assignments With More than 1.5 years of experience in Ecommerce Executive I want to proactively contribute my knowledge and expertise in order to meet the demands of my professional associates namely, and more than 2 years of experience in BGV (Background Verification) PROFESSIONAL SUMMARY Ability to troubleshoot issues quickly and effectively Team player & effective communicator with strong analytical & organizational skills. Ability to understand customer requirements. Coordinating with team members and managing team to achieve the core objective. Proficiency in order processing, order fulfillment, check Good Interpersonal skills, committed, result oriented, hard working with a quest and zeal to learn new technologies. A background check is the collection and inspection of public and private records by individuals or organizations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

BGV Executive

Securitas India Pvt Ltd
Noida, Uttar Pradesh
03.2019 - Current
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Resolved problems, improved operations and provided exceptional service.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Carried out day-day-day duties accurately and efficiently.
  • Conducted research, gathered information from multiple sources and presented results.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.

Customer Care Executive

Tech Mahindra Ltd
04.2018 - 10.2018
  • Coordinated timely responses to online customer communication and researched complex issues.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
  • Kept accurate records of all customer interactions and transactions.
  • Updated customer accounts and system database with latest details to support accuracy and efficiency in future interactions.
  • Monitored team activity providing resolution to service issues.

Ecommerce Executive

Artezen Decor Pvt. Ltd
08.2016 - 12.2017
  • Listing & uploading of catalogues and products on E-Commerce websites especially Amazon, Flipkart etc.
  • Ecommerce Cataloguing on Amazon, Flipkart and other portals.
  • (Training Included).
  • Maintaining good account health in different market place.
  • Price Management.
  • To manage photo editing tools and social sites.
  • Responsible for handling day to day operations on seller panels of various online marketplaces and to coordinate with people at Flipkart, Amazon for deals & promotions.
  • Monitor online customer feedback and be the main point of contact for all the internal website queries.
  • Submitting an activity report on a daily basis to the category manager for the respective clients.
  • Raising the claims over email for issues pertaining to returns and cancellations.
  • Coordination with Account Managers of portals to participate in events.
  • Taking care of the sales with focus on achieving predefined sales targets.
  • Help Employers to hire a good background records employees.
  • Additionally:.
  • General Administration Job like maintaining petty cash, office premises, stationery.
  • Handling Employee Database.
  • Scheduling meetings and appointments.
  • Handling all the queries of the employees related to Salary, Leaves, and Attendance etc.

Education

Bachelor of Science -

Mahatma Gandhi Kashi Vidhyapeeth

Skills

    Executive support

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Timeline

BGV Executive

Securitas India Pvt Ltd
03.2019 - Current

Customer Care Executive

Tech Mahindra Ltd
04.2018 - 10.2018

Ecommerce Executive

Artezen Decor Pvt. Ltd
08.2016 - 12.2017

Bachelor of Science -

Mahatma Gandhi Kashi Vidhyapeeth
ABHISHEK SINGHBGV