ABHISHEK UNIYAL
CUSTOMER SERVICE EXECUTIVE
RISHIKESH
Summary
I am a highly experienced and dedicated Customer Service professional with over 3 years of experience in the field. Throughout my career, I have consistently demonstrated exceptional skills in problem-solving, communication, and conflict resolution. My excellent interpersonal skills allow me to build strong relationships with both customers and colleagues, resulting in a positive work environment. With my strong attention to detail and ability to multitask.
Overview
3
3
years of professional experience
4
4
Certifications
Work History
Customer Service Executive
Spicejet
06.2022 - Current
- During my time at SPICEJET, India, I had the opportunity to work as a Customer Service representative for nearly three years. In this role, I was responsible for providing exceptional customer service to passengers and ensuring their satisfaction with their experiences. I also worked closely with other departments to address and resolve any issues that may have arisen during travel. My time at SPICEJET taught me the importance of effective communication, problem-solving, and teamwork in delivering top-notch customer service.
- Assisted passengers with flight bookings and inquiries
- Handled customer complaints and resolved them efficiently
- Collaborated with other departments to ensure smooth operations
Education
OMKARANANDA SARASWATI NILAYAM
RISHIKESHundefined
SHRI SAI BABA INTERNATIONAL PUBLIC SCHOOL
RISHIKESHB.TECH - undefined
GRAPHIC ERA HILL UNIVERSITY
DEHRADUNSkills
Empathy Experienced
Certification
LCC License for B-737/700/800, Bombardier Q-400.
Interests
Reading, Geopolitical Enthusiast, Avid Trader
AWARDS
SERVED AS ORGANISING COMMITTEE MEMBER OF NEEV, SECURED SECOND POSITION IN THE EVENT GEUREKA THE TECH EXPO, SECURED 3rd POSITION IN THE EVENT CIVILOPEDIA
Timeline
Customer Service Executive
Spicejet
06.2022 - Current
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SHRI SAI BABA INTERNATIONAL PUBLIC SCHOOL
B.TECH - undefined
GRAPHIC ERA HILL UNIVERSITY
OMKARANANDA SARASWATI NILAYAM