Abhishek Yadav
Mumbai
Summary
Corporate Travel Consultant with expertise in Amadeus and Galileo systems, adept at optimizing travel itineraries and securing favorable rates. Proven track record in cost-saving analysis and exceptional customer support at Sterlingwings. Skilled in ticketing processes and sales negotiations, ensuring compliance and enhancing client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Corporate Travel Consultant
Sterlingwings
MUMBAI
12.2024 - Current
- Utilized Amadeus and other systems for efficient ticket booking and reservation tracking.
- Analyzed historical trip data to identify cost-saving opportunities.
- Collaborated with accounting to ensure prompt payment of corporate travel invoices.
- Processed refunds and exchanges for tickets impacted by cancellations or delays.
- Maintained relationships with key suppliers, securing favorable rates for clients.
- Provided customer support during business travel, addressing client inquiries promptly.
- Researched and proposed cost-effective solutions for corporate travel needs.
- Ensured compliance with industry regulations and company policies throughout processes.
TICKETING EXECUTIVE
TRINITY WORLD HOLIDAYS
MAHARASHTRA
10.2021 - 11.2024
- Assessed client needs to craft tailored travel itineraries.
- Coordinated end-to-end travel arrangements, securing optimal rates for tickets, accommodations, and transportation.
- Facilitated departures for UAE and Saudi clients from various cities in India.
- Established domestic and international travel connections based on client preferences.
- Sold pre-purchased group airline seats to agents to enhance service offerings.
- Utilized Trinity World Holidays portal for itinerary creation and payment management.
- Issued tickets for manpower clients across multiple airlines including 6E, IX, SG, OV, G9, I5, J9, EK.
- Executed PNR creation, re-issue, refunds, and itinerary preparation using Galileo Travelport.
Education
B.COM -
JES COLLEGE
JOGESHWARI, MAHARASHTRA08.2022
FOUNDATION IN TRAVEL AND TOURISM - AMADEUS
TRAVELWINGS
MUMBAI (GHATKOPAR W)09.2019
HIGHER SECONDARY -
G.P.M. COLLEGE OF COMMERCE ARTS AND SCIENCE
ANDHERI02.2017
SECONDARY -
VASUDEVA VIDYALAYA JUNIOR COLLEGE
JOGESHWARI03.2015
Skills
- Galileo and Amadeus systems
- PNR management
- Itinerary planning
- Travel coordination
- Ticketing processes
- Corporate travel management
- Customer support
- Sales negotiations
Certification
- Diploma in foundation in travel and tourism with Amadeus.
- Higher Secondary Certificate
- Secondary School Certificate
Languages
- English
- Hindi
- Marathi
Key Skills - Galileo Travelport And Amadeus
- PNR Creation
- Re-issue
- Refund
- Itinerary preparation
Affiliations
- SPORTS
- ART
- HIKEING
Accomplishments
- IATA HOLDER
Timeline
Corporate Travel Consultant
Sterlingwings
12.2024 - Current
TICKETING EXECUTIVE
TRINITY WORLD HOLIDAYS
10.2021 - 11.2024
B.COM -
JES COLLEGE
FOUNDATION IN TRAVEL AND TOURISM - AMADEUS
TRAVELWINGS
HIGHER SECONDARY -
G.P.M. COLLEGE OF COMMERCE ARTS AND SCIENCE
SECONDARY -
VASUDEVA VIDYALAYA JUNIOR COLLEGE