Browsing through News and New ideas
Abhishekh Bhardwaj
Manager
Ahmedabad
Summary
Goal-oriented manager with distinguished 14 years of experience in education industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
Work History
Manager
Madhubun Educational Books
Ahmedabad
07.2019 - Current
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maintained professional, organized and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Maximized performance by monitoring daily activities and mentoring team members.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Researched competitors' activities and products to uncover new trends
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Evaluated performance against goals and implemented appropriate development plans.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
Area Manager
Madhubun Educational Books
Ahmedabad
06.2014 - 06.2019
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Built lasting relationships with clients through outstanding customer service interactions.
- Led sales region to increase sales and boost team morale.
Senior Executive / Executive
Madhubun Educational Books
Ahmedabad
07.2010 - 06.2014
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Processed product returns and assisted customers with other selections.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
Bachelor of Science - B.Sc Zoology
B.Sc (Zoology) From M.U, Bodh Gaya in 2005
Gaya 07.2001 - 08.2005
Diploma in Computer Application - Computers
IGNOU
Patna 06.2003 - 01.2004
Skills
Sales processes
Certification
Dale Carnegie Training on Sales Champion Engagement
Interests
Making friends
Timeline
Sales Champion in English
09-2019
Manager
Madhubun Educational Books
07.2019 - Current
Franklin Covey_Sale with Pride
09-2017
Star Performer in Sales
09-2017
Dale Carnegie Training on Sales Champion Engagement
08-2016
Top Performer in Sales
09-2015
Outstanding Performance in Sales
09-2014
Area Manager
Madhubun Educational Books
06.2014 - 06.2019
Senior Executive / Executive
Madhubun Educational Books
07.2010 - 06.2014
Diploma in Computer Application - Computers
IGNOU
06.2003 - 01.2004
Bachelor of Science - B.Sc Zoology
B.Sc (Zoology) From M.U, Bodh Gaya in 2005
07.2001 - 08.2005
Similar Profiles
Henrietta AguguoHenrietta Aguguo
Retail Sales Associate at Educational Printing And Publishing Books ServicesRetail Sales Associate at Educational Printing And Publishing Books Services
Patrick MullinsPatrick Mullins
Owner at Mullins Books (Formerly Owl Eyes Books)Owner at Mullins Books (Formerly Owl Eyes Books)
ALMASI TAYLORALMASI TAYLOR
Part-Time Barista and Bartender at BlackBird Books and SpiritsPart-Time Barista and Bartender at BlackBird Books and Spirits
Nikhil DarjiNikhil Darji
Lead Microbiologist at Aspire Pharma Ltd. UK (India)Lead Microbiologist at Aspire Pharma Ltd. UK (India)
SHANKIT S SHAHSHANKIT S SHAH
Managing Partner and Founder at THE REALTY PARTNERManaging Partner and Founder at THE REALTY PARTNER