ABID HUSSAIN BARBHUIYA
Silchar,AS
Summary
Accomplished Branch Manager with a proven track record at ASSAM GRAMIN VIKASH BANK, enhancing customer satisfaction and streamlining operations. Skilled in branch operations management and fostering customer relationships, demonstrated through significant improvements in service quality. Expert in deploying MIS applications for optimal performance, with a knack for excellent time management.
Overview
10
10
years of professional experience
Work History
Branch Manager
ASSAM GRAMIN VIKASH BANK
02.2020 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
MIS EXPERT
ADMINISTRATIVE STAFF COLLEGE OF INDIA
06.2017 - 07.2018
- Optimized company database systems for better performance, leading to quicker access to vital information and decisionmaking.
- Collaborated with cross-functional teams to identify and prioritize information needs, ensuring the delivery of accurate and timely data.
- Trained end-users on the proper use of MIS applications, enhancing their understanding of the tools and improving overall efficiency.
Associate Consultant
NELITO
08.2016 - 06.2017
- Managed multiple projects simultaneously while maintaining attention to detail, organization, and adherence to deadlines.
- Worked on public financial management system(PFMS)
- helped in implementing PFMS in various government department of Assam.
Trainee Engineer
KUTUMBH CARE
04.2015 - 04.2016
- helped in rolling out 4g in varioius location of assam by checking the signal strength.
Education
B TECH - ELECTRONICS AND COMMUNICATION ENGINEERING
REGIONAL INSTITUE OF SCIENCE AND TECHNOLOGY
GUWAHATI08-2014
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
Timeline
Branch Manager
ASSAM GRAMIN VIKASH BANK
02.2020 - Current
MIS EXPERT
ADMINISTRATIVE STAFF COLLEGE OF INDIA
06.2017 - 07.2018
Associate Consultant
NELITO
08.2016 - 06.2017
Trainee Engineer
KUTUMBH CARE
04.2015 - 04.2016
B TECH - ELECTRONICS AND COMMUNICATION ENGINEERING
REGIONAL INSTITUE OF SCIENCE AND TECHNOLOGY
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