Abishek Ayingaran

• RPA Developer Advanced Certification - UiPath Academy
• RPD Developer Learning Plan - UiPath Partners

UiPath CX Companion (qBotica)

• Architected, designed, and developed next-gen Agentic AI toolkit using Angular and Electron; integrated with AWS Connect and Salesforce, resulting in 50% agent productivity increase
• Developed flexible embedding system for seamless CCaaS platform integration; utilized WebSockets for real-time data syncing, streamlining customer interactions and elevating CX
• Led end-to-end development of Contact Center Agent Toolkit, reducing Average Handling Time (AHT) 30%; incorporated NLP for intent recognition
• Designed low-code configuration system with Docker deployment; enabled CI/CD pipelines via GitHub Actions
• Engineered real-time communication between frontend UI and backend robots using UiPath Orchestrator and API executions; achieved

HR Screening Agent (qBotica)

• Architected GenAI-powered multi-agent multimodal (voice/video/text) system with Python and LiveKit for bulk HR calls; UI for shortlisting candidates, real-time transcriptions, and evaluations; integrated Twilio for scalable phone calls; showcased at UiPath AgentHack 2025.
• Enabled viewer mode for audits; provided real-time feedback with sentiment analysis via Hugging Face models; transforms full recruitment pipeline from resume intake to interviews.

GenAI Chatbot (Client Project)

• Re-architected exisint application to low-code YAML-to-JSON config for rapid deployment without code changes; reduced onboarding time 70%; tailored for financial sector internal ops with secure, personalized AI assistance.
• Built custom container with React lazy loading and async imports; cut bundle size 25%, improved load times 35%; supports quick query handling, reducing support costs industry-wide
• Developed hybrid reducer pattern for dynamic state management; scalable folder structure for reusable logic across 10+ bots.

MKS PAMP B2C Inbound (Client Project)

• Developed React app from scratch with Redux Toolkit, Ramda.js, and Material UI; delivered interactive UI for real-time stock/pricing via WebSockets; for precious metals trading.
• Collaborated with 2-member team on scalable codebase; implemented virtual DOM optimizations for high-performance rendering.

MKS PAMP App (Client Project)

• Upgraded apps to React Native architecture; enhanced performance with native components and device functionalities; reduced APK size 20%; global precious metals trading app.
• Collaborated with global business units; updated i18n for 10+ languages/countries; integrated live spot prices for gold/silver/platinum.
• Transformed class to functional components; aligned with React best practices for maintainability.

DoqumentAI (qBotica)

• Developed React functionalities for document redaction/verification in cloud-based IDP platform; integrated AI/RPA for automated workflows; achieved 98% accuracy and 10x faster than manual entry.
• Leveraged component reusability in Angular/React hybrid; supports PDF/images/Word formats with smart OCR, NLP, CV, ML

Worqforce (qBotica)

• Enhanced automation tool with Docker deployment; simplified PHP Phalcon API for multithreaded banking app; improved response times 50%; optimizes contact center scheduling/forecasting with real-time RPA.
• Managed Angular frontend team for multiple products; analyzed performance for international client; boosts first call resolution and reduces scheduling errors.