ABRAR AHMED SHEIKH

Work History

TVS

Udaipur

03.2021 - 04.2022

Increased customer satisfaction by resolving issues.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Handled [Number] calls per day to address customer inquiries and concerns.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
develop genuine spare parts sales.
Solve mechanics problems and incourage them to increase sales of Genuine spare parts.

Renault Cars

Udaipur

07.2017 - 12.2020

Monitored company inventory to keep stock levels and databases updated.
Adhered to social distancing protocols and wore mask or face shield.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Conducted research, gathered information from multiple sources and presented results.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Collaborated with team members to achieve target results.
Handled [Number] calls per day to address customer inquiries and concerns.
Delivered services to customer locations within specific timeframes.
Used Microsoft Word and other software tools to create documents and other communications.
Increased customer satisfaction by resolving issues.

Mahindra Two Wheelers ltd

Ajmer

07.2015 - 04.2017

Analyzed past sales data and team performance to develop realistic sales goals.
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.

Rajasthanb Mahila Kalyan Mandal (RMKM)

Ajmer

04.2011 - 03.2013

Behavior change communication usually through peer educators
Condom promotion and distribution• Comprehensive health care, including STI, sexual, and reproductive health care, and mental health and addiction care.
Comprehensive harm reduction services where there is drug use• HIV testing and referral to accessible HIV treatment.
Solidarity and group empowerment in sex worker communities.
Fostering a supportive local and national policy and legal environment including reducing violence and harassment, from partners, the community, and the authorities.
Report on daily basis.

Wa-U-Doot Sansthan

Udaipur

04.2006 - 12.2009

Carried out day-to-day duties accurately and efficiently.
Improved operations through consistent hard work and dedication.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
To work as part of the Children’s Centre team in identifying the needs of families within the reach area and provide high quality, co-ordinates activities and programs to meet area demand and give value for money.
Given education that children who was laboring.
Educate their families and their children.
Report to manager on daily basis