Shaik Mohammad Abrar

Highly skilled and customer-focused Support Engineer with a solid technical background and a passion for delivering exceptional service. Seeking a challenging position as a Support Engineer, where I can leverage my expertise in troubleshooting complex technical issues, providing prompt resolutions, and ensuring client satisfaction. Committed to delivering timely and effective support, I aim to utilize my strong communication and problem-solving skills to collaborate with customers and internal teams, contributing to the overall success of the organization. Dedicated to continuous learning and staying updated with the latest technologies and best practices in the field. Microsoft Intune Administration and Troubleshooting: Proficient in managing and troubleshooting Microsoft Intune for enterprise environments. Experienced in configuring Intune policies and profiles to enforce security, compliance, and device management. Skilled in deploying and managing applications using Intune, including app assignment and distribution. Knowledgeable in managing Intune Enrollment and Device Compliance policies for Windows, iOS, and Android devices. Familiarity with Intune Mobile Application Management (MAM) policies for securing and managing mobile apps. Understanding of Intune Conditional Access policies to enforce access control based on device and user compliance. Intune Integration and Hybrid Environments: Experience in integrating Intune with Azure Active Directory (Azure AD) for user and device management. Knowledge of configuring Single Sign-On (SSO) and Multi-Factor Authentication (MFA) for enhanced security. Familiarity with co-management scenarios, enabling a transition from traditional Group Policy to Intune management. Proficient in managing hybrid environments, integrating Intune with on-premises infrastructure using Microsoft Endpoint Configuration Manager (SCCM). Intune Security and Compliance: Understanding of Intune security features, including encryption, data protection, and device security policies. Knowledgeable in configuring Intune Endpoint Protection for malware detection and threat prevention. Experience in leveraging Intune reporting and monitoring capabilities to ensure compliance with organizational policies and regulations. Intune Application Packaging and Deployment: Familiarity with packaging and deploying line-of-business (LOB) applications using Intune. Knowledge of Intune Win32 app deployment methods for distributing legacy and custom applications. Experience in troubleshooting application deployment issues and resolving compatibility conflicts.