Adarsh Kumar
Summary
Dedicated and detail-oriented professional with 2+ years of experience in insurance client servicing, claims management, and corporate coordination. Skilled in maintaining client relationships, ensuring efficient insurance,operations with strong organizational and analytical skills.
Overview
2
2
years of professional experience
Work History
Customer Relationship management-Executive
ICICI Lombard General Insurance company
12.2023 - Current
• Facilitate communication between Brokers, HR, and corporate clients.
• Manage GMC claims for major clients like Hero Motocorp, India Yamaha motors, Mars Internationals,Chambal Fertilisers and chemicals Ltd Etc.
• Conduct weekly HR and employee engagement visits.
• Prepare monthly Endorsements data
• Audit MIS and ensure daily claim process reviews.
• Resolve client issues related to payments and endorsements.
• Handled corporate client insurance servicing and claims processing.
• Coordinated approvals and payments
• Maintained MIS and ensured timely settlements.
•Managed cashless approvals, reimbursements, and issuance of medical cards.
•Built and maintained client relationships to meet service expectations.
Education
B.com Programe -
Shyam Lal College
07-2023
High School Diploma -
Kendriya Vidhalaya Jnu
07-2020
Skills
- Claims processing
- Client servicing
- Communication skills
- Customer relationship management
- Insurance knowledge
- Payment coordination
- Issue resolution
- Problem solving
- Employee engagement
- Attention to detail
- Time management
Languages
English
Elementary (A2)
A2
Hindi
Native
Native
Timeline
Customer Relationship management-Executive
ICICI Lombard General Insurance company
12.2023 - Current
B.com Programe -
Shyam Lal College
High School Diploma -
Kendriya Vidhalaya Jnu