Adarsh Mann
Navi Mumbai
Summary
Accomplished Associate Vice President – Customer Acquisition with extensive experience in managing and leading teams in the editing and transcription sectors. Proven track record of exceeding quality and production targets while maintaining strong client relationships. Expertise in managing large teams, including editors and transcribers, with a focus on real-time transcription development. Skilled in Windows operating systems, MS Office suite, internet applications, and audio/video editing software. Career progression from Medical Transcriptionist to senior management roles demonstrates a commitment to excellence and continuous professional growth.
Overview
26
26
years of professional experience
Work History
Associate Vice President – Customer Acquisition
KPGS Web Pvt. Ltd.
Mumbai
12.2015 - Current
- The present job entails working as Team Leader for a group of editors and making sure that the quality and production targets are consistently met and exceeded.
- Managing the affiliate partners of the sites.
- Getting appropriate data for the site through affiliate CSVs (Data Feeds) or through APIs
- Making sure the data on the site is up to date and reflects correct prices.
- Building and Developing the Real-Time Transcription team, development of Real-time captioners, scheduling and publishing.
- Managing the entire Editing process, right from scheduling, content editing to uploading of calls. (Business, Legal and Medical).
- Managing a team of 20 Editors & 20 Transcribers with 8 Team Heads reporting to me.
- Handling Client Relationships and day to day communication with the clients.
Manager – Editing (Financial Services)
Vivin Technologies Pvt. Ltd.
Mumbai
07.2007 - 12.2015
- Managing the entire Editing process, right from scheduling, content editing to uploading of calls. (Business, Legal and Medical).
- Managing a team of 20 Editors.
- Maintaining a good working environment.
- Evaluating the entire team’s performance for the quarterly appraisal.
- Providing a quarterly review to the top management at the end of each quarter.
- Handling Client Relationships and day to day communication with the clients.
Production Manager – Transcription
STS Pvt. Ltd.
Mumbai
03.2003 - 06.2007
- Managing the entire Transcription Production process, right from scheduling, content publishing to uploading of calls. (Business, Legal and Medical).
- Managing a team of 40 Transcribers with 8 Team Heads reporting to me.
- Maintaining a good working environment.
- Evaluating the entire team’s performance for the quarterly appraisal.
- Providing a quarterly review to the top management at the end of each quarter.
- Handling Client Relationships and day to day communication with the clients.
- Managing the recruitment process - selection, recruitment, training and assessment of trainees.
Senior Editor – Transcription
Jalva Media (India) Pvt. Ltd.
Mumbai
04.2001 - 02.2003
- Providing financial resources to the investors, financial institutions, and shareholders by preparing and updating of content of Financial Events for US Fortune 1000 and Fortune 500 companies listed on NYSE and NASDAQ and major MNCs listed in European and Asian indices.
- Transcribing news content for major media houses like CNN and CBS Media and updating on websites such as www.cnn.com and www.cbs.com.
- A wholly owned subsidiary of US-based Jalva Media, Inc, the company is into Content Localization, Content Publication, Software Development, Web Solutions, and IT Enabled Services
Medical Transcriptionist
Delta Mediscribes & Charishma Data Vision Pvt. Ltd.
08.1999 - 03.2001
- Transcribing medical data for Maine Medical Center and Chest Medicine Associates and hospitals based in New Hampshire, USA
- Fields of work included history and physical reports, consultation reports, medical record notes, letters, and soap reports.
- The medical data from the Southern New Hampshire Medical Center, New Hampshire, U.S. included the Cardiology, Pediatrics, Primary Care Physicians, and Gynecology.
Education
MBA - Finance Management
Prin. L. N. Welingkar Institute of Management Development & Research
01.2019
B.Com. - Commerce
Mumbai University
Mumbai, India01.2003
Skills
- Windows operating systems
- MS Office suite
- Internet applications
- Audio and video editing software
Timeline
Associate Vice President – Customer Acquisition
KPGS Web Pvt. Ltd.
12.2015 - Current
Manager – Editing (Financial Services)
Vivin Technologies Pvt. Ltd.
07.2007 - 12.2015
Production Manager – Transcription
STS Pvt. Ltd.
03.2003 - 06.2007
Senior Editor – Transcription
Jalva Media (India) Pvt. Ltd.
04.2001 - 02.2003
Medical Transcriptionist
Delta Mediscribes & Charishma Data Vision Pvt. Ltd.
08.1999 - 03.2001
MBA - Finance Management
Prin. L. N. Welingkar Institute of Management Development & Research
B.Com. - Commerce
Mumbai University