ADARSH S

Credit Control (Collections)

• Sending Statement of Accounts (SOA) Prepare and send monthly/weekly SOA to customers, ensuring all open invoices are communicated on time with customers.
• Regularly reviewed aging reports to monitor customer outstanding balances, and followed up for timely payments.
• Communicated with customers via email to follow up on overdue payments, and resolve invoice-related queries and disputes.
• Prepared and processed netting proposals to offset payables and receivables with the same customer/vendor accounts.
• Monitored customer credit limits and coordinated with the credit Financial Controller for approvals when limits were exceeded.
• Investigated and resolved invoice disputes by coordinating with internal teams, such as the order management and billing teams.
• Collaborated with the cash application team to ensure accurate and timely allocation of received payments.
• Proposed and processed small balance write-offs and write-ons after obtaining the necessary approvals.
• Providing support to the team whenever required.

Cash Application

• Accurately allocated incoming payments to the correct customer accounts and open receivables in SAP.
• Coordinated with Customer Experience teams to resolve pending and overdue payments, ensuring clean and up-to-date customer ledgers.
• Performed monthly tasks such as netting and write-offs within defined timelines.
• Uploaded promotional and advertising invoices daily into the Customer Spend tool.
• Cleared matching credit notes and invoices regularly to maintain ledger accuracy, and avoid overdue balances.
  Reviewed and followed up on credit-held sales orders, obtaining financial head approval for order releases.
• Coordinating with banking teams to gather the necessary details for processing refunds.
• Monthly GL reconciliations are completed within the deadline.
• Conducted daily quality checks for cash postings to prevent market escalations, and maintain 100% accuracy.
• Managed direct debit runs as per schedule, ensuring proper authorization, and providing regular status updates.

• Cash applications (O2C) - Accounts Receivable Clearing invoices from customer accounts.
• Follow-up with clients for payments due and past due payments.
• Working on misapplied and duplicate payments and adjustments.
• Raising deductions to the customer accounts for the claiming customers.
• Resolving customer queries on invoices, payments received.
• Reconcile between accounts receivable general ledger account and accounts Receivable trial balance account.
• Helped other team members with their volume workload to accomplish team goal.
• Sending weekly and monthly Unallocated reports.

• Accounts Receivable - Receipt (Invoice) Clearing.
• Receipt clearing (invoices) from the customer account.
• Updating the payment details received from bank alerts.
• Updating the remittance details received from customers or vendors.
• Initiating work on and follow-up.
• Calculation of Indian TDS and reconciliation.
• Follow up with the customer for remittance details.
• Working on the unapplied amount.
• Handling emails.
• Weekly and monthly reports.

• Account Receivable – Cash Application (O2C): downloading checks from the bank website.
• Lock Box Processing.
• Applying checks, cash, and credit card into the respective customer account.
• RDS Payment Processing.
• ACH Payment Processing.
• Working on the unapplied amount.
• Responding to client emails.
• Quality checking.
• Giving training to a new joiner.