Exploring new technologies
Adarsh Tiwari
Mechanical Engineer
Mumbai
Summary
Senior executive working in automobile industry with the ability to communicate technical information enhancing business plans performing day to day activities bringing solid understanding of industry trends and team to follow process and achieve goals.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Senior executive
gomechanic
mumbai
10.2021 - Current
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Established clear and competitive goals, growth roadmaps and strategic business plans.
- Streamlined operations to maximize business efficiency and profits.
- Handling network of automobile workshops improved their process in-order to improve business operations and target achievements.
- Managed customer escalation in order to increase customer repetition.
- Analyzing fulfillment of service wise orders and working accordingly to improve less fulfillment services.
- Interaction with customer to build strong relationship.
- Identified opportunities to improve business process flows and productivity.
- Solving garage reconciliation queries.
- Generation of spares orders as per garage and vendors requirement.
- Distribution of orders to team members as per the workshop assigned to them.
- Managed bodyshop cars which comes for insurance work.
Service Advisor
FORTPOINT AUTOMOTIVE CARS LTD
mum
08.2021 - 10.2021
- Customer interaction making strong relationship with customers.
- Automotive aftermarket operations.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Documented problems and corrective actions to maintain records.
- Developed estimates by costing materials, supplies and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Responded proactively and positively to rapid change.
Production Engineer
VOLVO EICHER COMMERCIAL VEHICLES
mumbai
11.2020 - 08.2021
- Manufacturing operations.
- Metal fabrication.
- Managing team in order to meet production.
- Execution of 5S and six Sigma in organization.
- Daily production analysis.
- Arranging preventive and scheduled maintenance of machineries.
- Daily team attendance tracking.
- Trained staff on operating procedures and company services.
- Increased efficiency and team productivity by promoting operational best practices.
- Responded proactively and positively to rapid change.
Supervisor
SHREE GANESH ENTERPRISES
mumbai
06.2017 - 08.2018
- Work on managing labors shifts.
- Enlisting daily performance report.
- Managing material requirements.
- Daily attendance report of employees.
- Arranging transportation of materials all over the sites.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
Education
Bachelor of mechanical engineering -
07.2017 - 10.2020
Diploma - mechanical engineering
06.2014 - 07.2017
Skills
Strategic planning
Operational management
Staff Management
Performance improvement
Operations oversight
Growth planning
Procedure implementation
Interests
Learning new skills
Writing quotes
Travelling
Certification
White belt in six sigma
Accomplishments
- Supervised team of six staff members.
- Shared and implemented ideas with team in-order to generate more revenue for partner workshops and organization.
Timeline
Senior executive
gomechanic
10.2021 - Current
Service Advisor
FORTPOINT AUTOMOTIVE CARS LTD
08.2021 - 10.2021
Production Engineer
VOLVO EICHER COMMERCIAL VEHICLES
11.2020 - 08.2021
Bachelor of mechanical engineering -
07.2017 - 10.2020
Supervisor
SHREE GANESH ENTERPRISES
06.2017 - 08.2018
Diploma - mechanical engineering
06.2014 - 07.2017