Adelin P Edison
Process Expert
Coimbatore
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy by taking responsibility for timely and accurate updating and entering of data as per process. Reports tasks in an efficient manner to achieve high customer satisfaction and support timely Vendor payment process.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Executive -Customer Service & Documentation Associate
Berrio Logistics India Pvt LTD
2 2024 - Current
- Communicating with shipping lines and airline agents for freight rates based on destination/transit time requirements provided by customer
- Maintaining and updating pricing database and submit related monthly reports in accurate and timely basis
- Managed over 50 customer calls per day Increased sales by 10%.
- Developing and continuously expand local network of carriers and global network of agents to ensure best route, pricing and other freight options possible for customers
- Maintaining strong relationships with vendors (shipping lines, airlines, international agents, and other logistics companies) to obtain updated pricing and freight information
- Coordinating and solve problems with operations team, carriers and other entities to ensure successful deliveries of customer cargo
- Placing booking and submitting Shipping Instruction in right liner website on timely basis.
- Developing and implementing pricing strategies to optimize revenue and profitability in company.
- Analyzing cost structures, including transportation, warehousing, and other operational expenses, to establish competitive pricing models.
- Collaborating with sales, finance, and operations teams to align pricing strategies with business objectives and customer needs.
- Negotiating pricing agreements with customers and vendors to secure profitable contracts and partnerships.
- Providing support to sales teams on pricing with best rate and satisfying customer needs.
Documentation Executive
Bolloré Logistics
2023.03 - 2024.02
- Excelled at using cargo-wise software in order to prepare house BLs, and master BLs and for timely completion of billing every month-end.
- Maintained comprehensive records of all export documentation and transactions for auditing and compliance purposes
- Guaranteed logistics coordination through safe and timely pick-up of delivery.
- Ensured accurate and up-to-date record-keeping of shipments, transportation, and other logistics activities using [specific software systems].
- Provided training and support to team members on documentation procedures, software systems, and compliance requirements.
- Assist in identifying and mitigating risks related to documentation errors, regulatory non-compliance, and data security breaches.
- Liaised with department heads to gather information required for accurate documentation development
- Prioritized tasks effectively to meet tight deadlines without compromising accuracy or attention to detail
Education
Master's in International Business (Logistics) -
DR GRD COLLEGE OF SCIENCE
2021.10 - 2023.05
Bachelor of Commerce (PA) - undefined
NIRMALA COLLEGE FOR WOMEN
2018.06 - 2021.05
12TH State Board - undefined
ALVERNIA MATRICULATION HIGHER SECONDARY SCHOOL
2017.01 - 2018.04
10TH State Board - undefined
ALVERNIA MATRICULATION HIGHER SECONDARY SCHOOL
2015.01 - 2016.04
Skills
Ability to identify cost-saving opportunities
Proficiency in identifying and mitigating risks
Good communication, relationship building and networking skills
Strong problem-solving skills
Proficient in Outlook, Excel, Word and PowerPoint.
Strong cross team-worker
Experience in managing transportation networks, including selecting carriers and others.
Good administrative skills.
Familiarity with logistics software such as Cargo-wise
Strong operational knowledge.
Projects
360-degree appraisal of employee performance in IT companies., 2023, Coimbatore, Found how effective the 360-degree appraisal method is for IT companies. Training needs of an Employee. The existing performance appraisal system is helpful for wholesome development.
Certification
Internship - S&T Machine & Tools Pvt Ltd - Gained knowledge on procuring the goods, raw materials, and services required to operate the organization effectively.
Accomplishments
- Organized an International conference on sustainable development (ICSD 2022).
- Organized various programs and events inside college;
- Served as the leader in CHETNA WOMEN CELL CLUB
Certifications
- Digital Marketing
- Auditing
- Finance Foundation
Timeline
Documentation Executive
Bolloré Logistics
2023.03 - 2024.02
Internship - Renomax Energy - Obtained great understanding on the insights from drafting the distributor’s agreements
2022-12
Internship - S&T Machine & Tools Pvt Ltd - Gained knowledge on procuring the goods, raw materials, and services required to operate the organization effectively.
2022-07
Master's in International Business (Logistics) -
DR GRD COLLEGE OF SCIENCE
2021.10 - 2023.05
Bachelor of Commerce (PA) - undefined
NIRMALA COLLEGE FOR WOMEN
2018.06 - 2021.05
12TH State Board - undefined
ALVERNIA MATRICULATION HIGHER SECONDARY SCHOOL
2017.01 - 2018.04
10TH State Board - undefined
ALVERNIA MATRICULATION HIGHER SECONDARY SCHOOL
2015.01 - 2016.04
Executive -Customer Service & Documentation Associate
Berrio Logistics India Pvt LTD
2 2024 - Current
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