Reading Books
Adesh Jagannath Dhumal
Group Sales Manager
Khar East
Summary
Experienced Group Sales Manager at Aditya Birla Sun Life Insurance, specializing in channel partner management, policy issuance, and underwriting coordination across Pan-India. Adept at data validation, MIS reporting, and business performance analysis to ensure operational efficiency and compliance. Demonstrated skills in claims processing, incentive management, and regulatory escalation handling (NODAL, IRDAI, RBI). Possess strong expertise in advanced Excel, effective stakeholder communication, and cross-functional collaboration. Proven ability to drive seamless processes, resolve discrepancies, and support business growth.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Group Sales Manager
Aditya Birla Sun Life Insurance
07.2023 - Current
- Oversaw channel partner relationships for ABFL STUL, ABFL SME SEG, and HDFC throughout India.
- Performed quality assessments on Data, SFQ, and DOGH forms.
- Sharing cases with the Underwriting team for medical, financial, co-borrower, split-cover, joint life, and SFQ-related assessments.
- Coordinating with the Underwriting team to obtain decisions and forwarding approved cases to the Operations team for issuance.
- Ensuring smooth policy issuance by coordinating with the Operations team, provided no discrepancies arise during quality checks.
- Collaborating with the Sales team to resolve discrepancies in cases and facilitate seamless issuance.
- Ensured accurate maintenance of the ABFL STUL, ABFL SME SEG, and HDFC Tracker & Master File.
- Preparing and sharing a Pan-India level pendency report for Sales and the National Sales Head, detailing aging, bucketing, and zone-wise insights.
- Managing ITD, MTD, YTD, and Business MIS reports at a Pan-India level for partner reference.
- Developed PowerPoint presentations for channel partners to review quarterly performance.
- Examined claims paperwork and collaborated with Claims department on death-related cases.
- Compiled incentive data monthly and quarterly for SPOCs across nationwide channels.
- Addressing nation-wide customer concerns reaching NODAL, IRDAI, and RBI.
Operation Associate
Impact Guru Technology Ventures
06.2022 - 07.2023
- Responsible to convert the inbound leads and outbound leads (Medical, Non- Medical or NGO Leads)
- Responsible to achieve daily, weekly and monthly set targets
- Served as deputy team leader and ensured targets were met during the team leader's absence.
- Ability to work within a team and work well under pressure
- Engaged customers in fundraising efforts on the platform.
- Handle customer interactions through multiple communication channels.
- Utilized Advanced Excel functions including Pivot Tables, V-Lookup, and complex formulas.
- Demonstrated outstanding leadership and communication abilities.
Education
Bachelor in Management Studies - Marketing
Mumbai University
Mumbai, India 06.2019 - 5 2022
Higher Secondary Certificate -
Bhavans College
Mumbai, India 06.2018 - 6 2019
Secondary School Certificate -
Cardinal Gracias High School
Mumbai, India 06.2016 - 5 2017
Skills
Channel Partner Management
Personal Information
- Date of Birth: 30/01/2001
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Activities
- Won 3rd Prize in Poster Making Competition in School.
Interests
Travelling
Music
Sports
Timeline
Group Sales Manager
Aditya Birla Sun Life Insurance
07.2023 - Current
Operation Associate
Impact Guru Technology Ventures
06.2022 - 07.2023
Bachelor in Management Studies - Marketing
Mumbai University
06.2019 - 5 2022
Higher Secondary Certificate -
Bhavans College
06.2018 - 6 2019
Secondary School Certificate -
Cardinal Gracias High School
06.2016 - 5 2017
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