ADHAV A
Chennai
Summary
Results-driven Deputy Manager II at ICICI Bank with expertise in managing high-value customer relationships and driving client satisfaction. Skilled in contract tracking and new customer acquisition. Proven ability to collaborate with internal teams and ensure the profitability and success of projects, with a focus on client satisfaction. Experienced in handling a diverse portfolio of accounts and generating significant revenue growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Deputy Manager II
ICICI Bank
05.2024 - Current
- Spearheaded relationship management for high-value NRI clients, ensuring top-tier service and long-term retention and in goal of improving the book size. Led successful new customer acquisition initiatives, significantly contributing to portfolio growth. Collaborated closely with product and operations teams to effectively meet customer needs and deliver results.
GTM Summer Intern
HP India Sales Pvt Ltd
Chennai
05.2023 - 06.2023
- Executed the "P-Rate Maximization for MG and Peripherals" project for top commercial accounts, delivering actionable insights.
Education
Post Graduate Diploma in Management (PGDM) -
Loyola Institute of Business Administration
Chennai01.2024
Bachelor of Arts (BA) in Sociology -
Loyola College
Chennai01.2022
Class XII (CBSE) -
Thamarai International School
Thanjavur01.2019
Class X (CBSE) -
Thamarai International School
Thanjavur01.2017
Skills
- Client Relationship Management
- New Customer Acquisition
- Project Profitability
- Cross-functional Team Collaboration
- Customer Satisfaction
- Sales Strategy
- Quick decision-making abilities
Certification
- Forecasting, Budgeting, Territories, Evaluation, and Legal/Ethical Issues, Coursera, 2023
- Design Thinking – A Primer, NPTEL, 2022
- Communication Master Class, Think School, 2021
Projectsresearch
Sales Channel & Strategy Insights: Participated in a sales exposure event, interviewing central Chennai distributors (Coke) and senior sales managers (Volkswagen) to understand channel strategies.
Consumer Perception Analysis: Conducted a study at LIBA, Chennai (2023) on consumer perceptions of Porter's two-wheeler delivery service.
Research on Delivery Workers & Remote Work: Explored the lives of young food delivery workers and the challenges of remote work during COVID-19 at Loyola College, Chennai (2022).
Extracurricular Activities
Espire Club Member, LIBA – Organized the Break Free event, 2022 HR Club Member, LIBA, 2022 Photography Club Member, 2022 National Workshop on Welfare of Transgender, Participant, 2019 Constitutional Conference for Youth, Participant, 2019
Hobbies and Interests
- Badminton
- Swimming
- Cricket
Timeline
Deputy Manager II
ICICI Bank
05.2024 - Current
GTM Summer Intern
HP India Sales Pvt Ltd
05.2023 - 06.2023
Post Graduate Diploma in Management (PGDM) -
Loyola Institute of Business Administration
Bachelor of Arts (BA) in Sociology -
Loyola College
Class XII (CBSE) -
Thamarai International School
Class X (CBSE) -
Thamarai International School