Summary
Overview
Work History
Education
Skills
Contact No
Professional Synopsis And Strength
Basket Of Key Competencies
Personal Information
Disclaimer
Timeline
CustomerServiceRepresentative

Neha Jaiswal

Deputy Manager II
Akola

Summary

  • To add my contribution to the renowned organization which has its own status and to work honestly with the organization for the fulfillment of the Employers satisfaction.
  • Diligent and dedicated Deputy Manager II with 5 years of experience in the ICICI Bank Ltd industry.

Overview

5
5
years of professional experience
16
16
years of post-secondary education
3
3
Languages

Work History

Deputy Manager II

ICICI Bank LTD
10.2019 - Current
  • Handled transfer operation-RTGS,NEFT,Fund Transfer,FD and money orders, account information and research, homes, car and business loans.
  • Complied with all policies, procedure and regulatory banking requirements.
  • Developed customer loyalty programs to increase customer satisfaction.
  • Enhanced overall customer experience by implementing improvements based on feedback from clients and employees alike.
  • Maintained compliance with industry regulations and standards, mitigating potential risks to the organization.
  • Oversaw daily operations of the department, ensuring maximum productivity and adherence to company policies.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

PGDBF -

Manipal Global
Bengaluru, India
10.2019

B.E (Electronics & Technology) -

Jawaharlal Darda Institute Of Engineering & Techno
Yavatmal
04.2001 - 04.2017

HSC -

Anglo Hindi High School
Yavatmal
03.2013

SSC -

Abhyankar Kanya School
Yavatmal
03.2011

Skills

Proficient in Finacle & Operation Management Software

Contact No


  • 07304906264

Professional Synopsis And Strength

  • Good knowledge in FINACLE software.
  • Good knowledge of retail and business products and services.
  • Knowledge general banking procedure.
  • Keen planner with exceptional analytical, problem solving and troubleshooting skills.
  • Excellent man-management, time management, and leadership skills.
  • Contribute in technology by applying the current knowledge / skills.
  • To work in team and achieve organizational goals.
  • Flexible and adapts well to changing an organizational needs.
  • Quick to grasp the required knowledge.

Basket Of Key Competencies

  • Banking relationship Management
  • Operation Management
  • Troubleshooting
  • FINACLE software
  • Data Entry
  • Strategic planning

Personal Information

  • Date of Birth: 01/08/95
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I declare that the information provided by me is correct to the best of my knowledge.

Timeline

Deputy Manager II

ICICI Bank LTD
10.2019 - Current

B.E (Electronics & Technology) -

Jawaharlal Darda Institute Of Engineering & Techno
04.2001 - 04.2017

PGDBF -

Manipal Global

HSC -

Anglo Hindi High School

SSC -

Abhyankar Kanya School

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Neha JaiswalDeputy Manager II