Adit Singh
Fraud Analyst
Summary
Rational Fraud Analyst with 1+years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.
Overview
1
1
year of professional experience
Work History
Analyst
Paytm
Noida , UP
07.2023 - Current
- Looked at current and new merchants and individual sales to evaluate fraud, chargeback and compliance risks.
- Investigating and assessing alerts relating to potential money laundering risks in the organization
- Analyzing Merchant transactional activity and account behavior for suspicious activity
- Assessed liquidity and market risk levels and applied risk-based approach to oversee financial activities.
- Produced and filed reports to inform senior management of current activities and progress with investigations.
- Monitored industry, technological and economic developments to stay current on potential risks.
Dispute & Fraud Analyst
Genpact India Pvt Ltd
GURUGRAM, HR
06.2022 - 07.2023
- Perform research on customer disputes for card transactions (credit card, debit card,ATM/PIN, POS) to determine if an unauthorized transaction has occurred and take appropriate actions to help resolve the claim within required timeframe.
- Perform chargebacks, compile and evaluate the presentments received from the merchant Regularly review suspicious account activities.
- Complete issuance of provisional credits, customer letters, and handling presentments and prearbitration/compliance cases
- Investigating deeply and thoroughly to find out errors by monitoring transactions on debit/credit cards.
- Analyzing abnormal activities such as high dollar unauthorized transactions, abnormal spending pattern, and account take over etc.
- Demonstrated ability to conduct research, work independently and make complex investigations decisions.
- Document the investigation, making proper evidences and decision for claim resolution.
Education
MBA -
IMT Ghaziabad ,
02.2023 - Current
B.COM -
ST. PAUL'S COLLEGE
Ranchi, JH , 08.2017 - 10.2020
12th -
KENDRIYA VIDYALAYA
RANCHI, JH , 04.2015 - 04.2017
Skills
Dispute & Fraud Investigation
Chargeback
Transaction Monitoring
Knowledge of US Banking
Dispute Resolution
Risk Assessment
Quan titivate & Analytical Mind
MS Office
Attention to Detail
Financial Management
Soft Skills
Communication , Problem solving , Teamwork, Rational Mindset, Adaptability, Data driven
Timeline
Analyst
Paytm
07.2023 - Current
MBA -
IMT Ghaziabad ,
02.2023 - Current
Dispute & Fraud Analyst
Genpact India Pvt Ltd
06.2022 - 07.2023
B.COM -
ST. PAUL'S COLLEGE
08.2017 - 10.2020
12th -
KENDRIYA VIDYALAYA
04.2015 - 04.2017