Aditi Mitra
Kolkata
Summary
Committed to becoming part of a distinguished organization, enhancing skills and experience through offered opportunities while advancing organizational objectives.
Overview
12
12
years of professional experience
Work History
Talent Acquisition Specialist
Summit HR Solutions
Kolkata, India
11.2024 - Current
- Sourcing,Screening and Recruiting potential candidates through online channels (e.g. social platforms and professional networks) for various roles
- Coordinate with hiring managers to identify staffing needs
- Determine selection criteria
- Understanding of the differences between various roles.
- Forecast quarterly and annual hiring needs by department
- Foster long-term relationships with past applicants and potential candidates
Team Lead - Recruitment
Chisel-Edge Consulting Services Pvt. Ltd.
Bangalore (Remote)
07.2020 - 03.2021
- Lead and manage the recruitment process with team size of 5 HR's for achieving hiring targets
- Collaborate with department heads to understand their hiring needs
- Oversee the entire recruitment process, from job posting to candidate onboarding
- Provide training and mentorship to team members
- Build and maintain relationships with external recruitment agencies and networks
Customer Support Executive (Semi-Voice Process)
Ola (ANI Technologies Pvt. Ltd.)
Bangalore
05.2019 - 05.2020
- Handle customer inquiries via phone, email.
- Resolve customer issues promptly and efficiently.
- Maintain records of customer interactions and transactions.
- Follow up on customer complaints and provide updates.
- Meet performance metrics for response and resolution times.
- Collaborate with the team to improve customer service processes.
Software Support Services
IAQM
Kolkata
11.2012 - 06.2013
- LIS (Laboratory Information System) -Software Testing
- Training and giving demo to the prospective clients via presentation.
- Handling client grievances.
Education
MBA - HR & Finance
NSHM Business School
Kolkata, India06-2016
Graduation - BHM (Bachelor In Hospital Management)
DSMS College
Durgapur, West Bengal01.2013
C.B.S. E (12th) - COMMERCE
The PAS
Bokaro Steel City, Jharkhand01.2010
C.B.S. E (10th) -
The PAS
Bokaro Steel City, Jharkhand01.2008
Skills
- Microsoft Office and Tally 90
- Financial reporting
- Data analysis
- Spreadsheet management
- Cold calling
- Adaptability
Languages Known
English,Hindi,Bengali
Timeline
Talent Acquisition Specialist
Summit HR Solutions
11.2024 - Current
Team Lead - Recruitment
Chisel-Edge Consulting Services Pvt. Ltd.
07.2020 - 03.2021
Customer Support Executive (Semi-Voice Process)
Ola (ANI Technologies Pvt. Ltd.)
05.2019 - 05.2020
Software Support Services
IAQM
11.2012 - 06.2013
MBA - HR & Finance
NSHM Business School
Graduation - BHM (Bachelor In Hospital Management)
DSMS College
C.B.S. E (12th) - COMMERCE
The PAS
C.B.S. E (10th) -
The PAS