Summary
Overview
Work History
Education
Skills
Skills
Languages
LISTENING GOOD MUSIC AND READING BOOKS
Timeline
ADITI SHARMA

ADITI SHARMA

RELATIONSHIP MANAGER
Noida,UP

Summary

Dedicated professional seeking to contribute to organizational growth and develop as an efficient employee. Passionate about making positive contributions to company success and eager to take on new challenges. Committed to continuous learning and improvement to make a meaningful impact. Dedicated to achieving personal and professional growth while adding value to the team.

Overview

8
8
years of professional experience
2
2
Languages

Work History

RELATIONSHIP MANAGER

YES BANK LTD
01.2023 - 04.2023
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Evaluated portfolio performance regularly using advanced analytics tools, making strategic recommendations to optimize client returns.
  • Coordinated efforts between various departments such as sales, credit assessment, operations teams for smooth delivery of services to clients.

DEPUTY MANAGER

KOTAK MAHINDRA BANK LTD
10.2021 - 01.2023
  • Analyzed and reported performance data, translating findings into practical improvement actions.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Mentored junior staff members on best practices for project management and team collaboration skills, fostering a supportive work environment.
  • Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
  • Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.

SALES OFFICER

AXIS BANK LTD
10.2020 - 10.2021
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
  • Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.

RELATIONSHIP MANAGER

MEDIA MARKETING
03.2015 - 08.2020
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Participated in staff meetings to discuss innovative strategies to improve services.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.

Education

M.B.A (HR & MARKETING) -

GURU JAMBESHWAR UNIVERSITY

B.A (Mass Comm) -

GURU JAMBESHWAR UNIVERSITY

12TH -

CBSE

10TH -

CBSE

Skills

Ambitious learner

Skills

  • Compliance Awareness
  • Teamwork and Collaboration

Languages

hindi and english

LISTENING GOOD MUSIC AND READING BOOKS

I Love to listen music when stuck in a uneasy situation to get rid of negative attitude 

Timeline

RELATIONSHIP MANAGER - YES BANK LTD
01.2023 - 04.2023
DEPUTY MANAGER - KOTAK MAHINDRA BANK LTD
10.2021 - 01.2023
SALES OFFICER - AXIS BANK LTD
10.2020 - 10.2021
RELATIONSHIP MANAGER - MEDIA MARKETING
03.2015 - 08.2020
GURU JAMBESHWAR UNIVERSITY - B.A (Mass Comm),
CBSE - 12TH,
CBSE - 10TH,
GURU JAMBESHWAR UNIVERSITY - M.B.A (HR & MARKETING),

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ADITI SHARMARELATIONSHIP MANAGER