Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Aditi Tak

Hyderabad

Summary

Experienced professional seeking a challenging role where skills and knowledge can be utilized to achieve value-added results and contribute to the organization's success. Committed to personal and professional development while aligning with organizational objectives. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Associate

ADP private limited
Hyderabad
11.2023 - 05.2024
  • Comprehensive global provider of cloud-based human capital management (HCM) solutions that unite payroll, HR, talent, time, tax and benefits, and a leader in business outsourcing services and analytics
  • It is a wage garnishment process where we withhold the portion to satisfy.
  • Different lien types of wage garnishment, wage assignment, etc.
  • Dealing with different states according to their rules and regulations.
  • Specifically treating OTP states.
  • Different order types, and according to that, used to send to that order queue.

Payments Analyst

Fintrac Global Services
Hyderabad
08.2022 - 07.2023
  • Reviewed, analyzed and prepared payments for accuracy and completeness prior to processing.
  • Monitored daily payment activity in order to identify any discrepancies or errors.
  • Collaborated with other departments to resolve payment issues in a timely manner.
  • Assisted customers with inquiries regarding their payment status or account balances.
  • Used to take decisions to enable or disable modes of payment if any issue was detected.

Customer Service Representative

HRH Next private limited
Hyderabad
03.2021 - 08.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Also worked as a Quality Analyst for 6 months.

Education

Bachelor of Commerce - Accounts And Computers

Haindavi Degree College
Hyderabad
05-2021

Intermediate With Course CEC - Commerce And Accounts

Haindavi Intermediate College
Hyderabad
05-2018

Schooling (Nursery To 10th) -

Oxford High School
Hyderabad
05-2016

Skills

  • Timeline estimates
  • Performance monitoring
  • Business Decision Making
  • Fraud Investigation
  • Client Relations
  • SQL knowledge
  • Computer Skills
  • Time Management

Certification

  • Certificate of Computer Education
  • Certificate of Ultimate MySQL Boot-camp
  • Certificate of Basic Tally ERP.9

Languages

Hindi
First Language
English
Proficient (C2)
C2
Telugu
Upper Intermediate (B2)
B2
Marwadi
Advanced (C1)
C1

Timeline

Senior Associate

ADP private limited
11.2023 - 05.2024

Payments Analyst

Fintrac Global Services
08.2022 - 07.2023

Customer Service Representative

HRH Next private limited
03.2021 - 08.2022

Bachelor of Commerce - Accounts And Computers

Haindavi Degree College

Intermediate With Course CEC - Commerce And Accounts

Haindavi Intermediate College

Schooling (Nursery To 10th) -

Oxford High School

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Aditi Tak