Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aditya Narayan

New Delhi

Summary

I am a result-oriented professional seeking a dynamic role where I can contribute to the organization's goals, while continuously expanding my skills. I am eager to work in an environment that values growth, innovation, and collaboration, offering opportunities for both personal and professional development.

Overview

4
4
years of professional experience

Work History

Senior Customer Service Executive

I-energizer
noida
10.2021 - Current
  • Monitored and reviewed user-generated content to ensure compliance with community guidelines, and legal standards.
  • Identified and escalated policy violations, harmful content, or high-risk user behavior in a timely and responsible manner.
  • Worked closely with moderation teams to flag trends and improve enforcement accuracy.
  • Responded to reports and complaints from users regarding inappropriate behavior or content, ensuring swift and fair resolution.
  • Enforced community guidelines by reviewing and taking action on user-generated content, including suspending and banning users for illegal behavior and policy violations.
  • Assisted in operational activities like leave management, performance tracking, and workflow coordination under the supervision of the team leader.

Education

Bachelor of Arts - English Honours

The Neotia University
West Bengal
07-2021

Skills

  • Active contributor in collaborative efforts
  • Conflict resolution
  • Project coordination
  • Microsoft Office
  • Problem solving

Languages

Hindi/English
First Language

Timeline

Senior Customer Service Executive

I-energizer
10.2021 - Current

Bachelor of Arts - English Honours

The Neotia University
Aditya Narayan