Aditya Singh
Kapashera Border , New Delhi
Summary
Dynamic Customer Support Developer at United Overseas Courses Pvt. Ltd. with a track record of enhancing client satisfaction through exceptional communication and problem-solving skills. Proficient in JavaScript frameworks and technical documentation, facilitating seamless operations in collaborative environments while fostering robust client relationships.
Overview
2
2
years of professional experience
Work History
Customer Support Developer (CSD)
United Overseas Courses Pvt. Ltd.
12.2023 - Current
- Oversaw customer support development, maintaining seamless technical processes.
- Provided technical support and troubleshooting assistance to clients.
- Streamlined issue resolution by maintaining consistent communication between development teams and clients.
- Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
- Prepared and maintained accurate shipping documentation, including bills of lading and invoices.
- Ensured that all shipments met international regulations for customs clearance.
- Prepared documentation such as bills of lading, commercial invoices, packing lists. for customs clearance purposes.
Team Lead
Collage Project
03.2023 - 08.2023
- Coordinated and executed tasks for a college project with six team members.
- Coordinated project phases to achieve an operational prototype within set deadlines.
Education
Diploma -
DPG Polytechnic College
Gurugram08-2023
12th - CBSE Board
01.2022
10th - CBSE Board
01.2020
Skills
- Proficient in JavaScript Frameworks
- Web Development Skills
- Front-end development
- Skilled in Nodejs Frameworks
- MongoDB Database Management
- Proficient in Git Version Control
- Collaborative Code Management – GitHub
- Effective Client Communication
- Technical Documentation Expertise
- UI/UX design principles
- Clear Verbal Communication
- Technical Assistance
Accomplishments
Certificate of Completion in Web Design
- Issued by: APTRON Training and Development
- Date: 02-08-2022 to 08-09-2022
- Verification: aptronnoida.in/verify
- Certificate Code: AT-GGN-2233
Languages
Hindi
First Language
English
Elementary (A2)
A2
Telugu
Beginner
A1
Timeline
Customer Support Developer (CSD)
United Overseas Courses Pvt. Ltd.
12.2023 - Current
Team Lead
Collage Project
03.2023 - 08.2023
Diploma -
DPG Polytechnic College
12th - CBSE Board
10th - CBSE Board
Projects
Hostel Management System (2022)
- Role: Programmer and Project Manager
Developed a hostel management system using C programming to track and allocate rooms to students.
RTCA - Real-Time Chat Application (2022)
- Role: Project Manager and UI Designer
Built a web-based real-time chat application using Java and Node.js, ensuring seamless communication.
Chatty - Android Chat App (2023)
- Role: Project Manager and UI Designer
Developed an Android-based chatting app that supports audio/video calls and text/image sharing
FaceConnect (2024)
- Role: Full-Stack Developer
Developed a Zoom-like video conferencing platform using Next.js, TypeScript, Clerk, GetStream, Shadcn, and Tailwind CSS, and implemented secure authentication and authorization with social sign-in and email/password methods Added features like meeting creation, real-time communication, recording, screen sharing, participant management, and scheduling future meetings Ensured a responsive UI for seamless cross-device experience and real-time interaction security.
YouTube Clone-(2022)
- Role: Frontend Developer
Developed a single-page application using React.js, Rapid API, and Material UI 5. Implemented real-time YouTube video fetching and display functionalities. Designed an intuitive user interface with smooth navigation and dynamic content loading.
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