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Associate Principal Engineer

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Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Conscientious Customer Support Associate with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer support,
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Motivated Engineer recognized for strong critical thinking and problem-solving abilities coupled with successful 6-year track record in industry. Dedicated to offering innovative solutions to eliminate legacy issues and elevate performance metrics. Provides deep technical knowledge and common-sense business acumen for initiatives. Committed to reaching business goals through technical management and impactful analyses.

Resourceful and technically driven Network Support Specialist with over 2.5 years of hands-on experience across enterprise networking, transport systems, and unified communications. Adept at tackling complex network challenges that span data, voice, and transport layers, with a proven record of resolving issues remotely and in coordination with field teams. Experienced in Cisco ecosystems (Meraki, Catalyst, ISR, CUBE), VeloCloud SD-WAN, transport devices (Cyan, Cisco ONS 15454, Ciena, Hatteras, ADTRAN), and advanced troubleshooting of voice systems including PRI, SIP trunking, and FoIP. Skilled in incident management, customer support, escalation handling, and process improvement, with the ability to translate technical issues into clear, actionable resolutions. Committed to continuous learning and excited to contribute to the future of enterprise networking as a Customer Support Engineer at Meter.

Aditya Singh Thakur

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Associate Technical Support

System Administrator

Network and Cybersecurity Engineer

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Information Technology (IT) -

12th, PCMB - undefined

10th, Science - undefined

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Associate Technical Support

System Administrator

12th, PCMB - undefined

Information Technology (IT) -

10th, Science - undefined

Network and Cybersecurity Engineer

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