To have the opportunity to work with a reputed and established organization where I can hone myself, get first-hand knowledge & understand its operative functions & broaden my network.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Executive (Customer Experience)
Angel One
Mumbai
09.2024 - 04.2025
Handle client trade orders via phone.
Execute buy and sell trades with the client’s instructions and market regulations.
Ensure the timely and accurate execution of trades for clients.
Provide assistance to clients by answering questions related to trades and account balances.
Address client concerns, and escalate issues to appropriate departments when necessary.
Maintain strong, professional relationships with clients to enhance customer satisfaction.
Business Development Manager
SpeedWays Learning Pvt Ltd
Mumbai
12.2023 - 07.2024
Engage proactively with potential customers through outbound and inbound calls
Convert prospects into valuable sales through effective counseling
Respond promptly to assigned leads, showcasing agility
Thrive in a metrics-driven environment, measured by weekly and monthly achievements
Maintain and expand the database of prospects within the market segment
Investment Advisor
Sharekhan Ltd
Mumbai
11.2019 - 11.2023
Achieving the Business target assigned in Terms of, generating revenue, acquiring clients, enhancing, & upgrading the client relationship
Profiling Clients & Suggesting financial products (Equity) to meet customer needs as per their risk appetite
Responsible for activation of trading account of clients, assisting new entrants in the equity market to understand the dynamics of market Ensuring the highest level of service to the clients
Responsible for cross selling products like Mutual Fund, PMS, SIP, IPOS etc.to the existing set of customers
To identify consumer behavior and their requirements
Conversion of potential clients
Education
MMS - FINANCE
Mumbai University
Bandra, Mumbai
01.2024
BBA -
Pune University
01.2018
HSC -
Mumbai University
Andheri, Mumbai
01.2014
SSC -
Mumbai University
Bandra, MUMBA
01.2012
Skills
Good Communication Skills
Market analysis
Client relationship management
Leadership Quality
Efficient in the use of MIS office application
Certification
NISM CERTIFICATION EQUITY DERIVATIVES SERIES 8
NISM V-A MUTUAL FUND DISTRIBUTORS
Languages
English, Proficient
Marathi, Proficient
Hindi, Proficient
Konkani, Proficient
Passions
Decorative skills
Travelling
Playing cricket
Timeline
Senior Executive (Customer Experience)
Angel One
09.2024 - 04.2025
Business Development Manager
SpeedWays Learning Pvt Ltd
12.2023 - 07.2024
Investment Advisor
Sharekhan Ltd
11.2019 - 11.2023
MMS - FINANCE
Mumbai University
BBA -
Pune University
HSC -
Mumbai University
SSC -
Mumbai University
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RAKESH YADAVRAKESH YADAV
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