Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Agnes  Aishwarya

Agnes Aishwarya

Bengaluru

Summary

Dynamic KYC, CDD, and EDD Quality Checker with a strong background at Genpact, known for significantly improving quality assurance processes and reducing financial crime risks. Proven ability to analyze complex data and lead teams in achieving compliance goals. Focused on aligning team objectives with client requirements to foster operational excellence.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Genpact
Bengaluru
09.2021 - Current

Core Responsibilities

  • Conduct thorough quality checks on KYC and CDD files of periodic KYC reviews to ensure adherence to regulatory standards and internal guidelines for European Region.
  • Mostly work on Sole Traders, Partnership, Limited Companies, PLC and Charity.
  • Checking completeness, accuracy, and consistency of the information provided by the customer.
  • Verify customer identification documents, ownership structures, and risk profiles to mitigate potential financial crime risks.
  • Assess high-risk accounts and escalate potential red flags for further review.
  • Provide feedback and training to analysts to improve the accuracy and efficiency of due diligence processes.
  • Maintain up-to-date knowledge of industry regulations and best practices.
  • Conduct calibration sessions with the analyst and QA to bring everyone on the same grounds.

Additional Responsibilities

  • Case Allocation to the team.
  • Maintain change log communicated from the client.
  • Create dashboards for quality review calls with clients.
  • Provide training and process walkthrough to new joiners and conduct PKT.
  • Plan and executions on increasing the FTR (First Time Right) for the analyst.
  • Understanding the needs of the client and ensuring the QC team and the analyst are completely aligned.

Information Risk Analyst

Danske IT
Bengaluru
07.2019 - 08.2021
  • Monitor transactions to detect unusual or suspicious activities, ensuring compliance with AML regulations.
  • Conduct investigations on flagged transactions and escalate potential financial crimes to relevant authorities.
  • Perform Enhanced Due Diligence (EDD) for high-risk clients and assess their risk profiles.
  • Prepare and submit report on Suspicious Activity to Suspicious Activity Reports (SARs) team to further escalate to regulatory bodies.
  • Collaborate with internal teams (compliance, fraud prevention, risk management) to strengthen AML controls.
  • Provide recommendations for improving transaction monitoring systems and rule parameters.

Advance Analyst

EY
Bengaluru
07.2017 - 06.2019
  • Transaction monitoring for one of the investment bank in Switzerland.
  • PEP and adverse media screening for one of the Fortune 100 financial service, Organisation providing Insurance services.
  • Enhanced Due Diligence was performed on entities via CLSearch, Google and Google
    Negative News String search.
  • Responsible for adjudicating results of sanctions and politically exposed person screening on clients and performing applicable enhanced due diligence upon identification of positive matches.
  • Identify companies and individual who are banned from certain activities or industries with sanction check.



Education

MBA - Finance

RV Institute of Management
Bengaluru
06-2017

Bachelor of Commerce (BCom) -

BRB College of Commerce
06-2015

Skills

  • KYC, CDD, and EDD
  • Risk Assessment and Mitigation
  • quality Assurance and Control
  • Financial Crime Prevention
  • Documentation Review and Verification
  • Process Improvement
  • Attention to Detail
  • Strong Analytical and Decision-Making Skills
  • Transaction Monitoring & Investigation
  • Anti-Money Laundering (AML) Compliance
  • Financial Crime Risk Assessment
  • Team Management
  • Presentation Skills
  • Dashboard Creation

Accomplishments

  • Obtained Pinnacle Award at Genpact for the year 2024 (Award shared with best 200 employees all over Genpact)
  • Received individual award for maintaining 99% quality for 2 years.
  • Onsite Recognition for the quality work and processing highest number of alerts at EY

Languages

English
First Language
English
Proficient (C2)
C2
Kannada
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1

Timeline

Assistant Manager

Genpact
09.2021 - Current

Information Risk Analyst

Danske IT
07.2019 - 08.2021

Advance Analyst

EY
07.2017 - 06.2019

MBA - Finance

RV Institute of Management

Bachelor of Commerce (BCom) -

BRB College of Commerce
Agnes Aishwarya