AISHWARYA PATIL
Bengaluru
Summary
Results-driven professional with over 5 years of experience in software development and HR. Proven track record of driving process improvements, implementing effective software solutions, and collaborating with cross-functional teams. Skilled in problem-solving, system analysis, HR operations, and project management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Officer – HR Operations
Ujjivan Small Finance Bank
Bengaluru
06.2023 - Current
- Managed end-to-end onboarding process for all the new hires
- Continually reviewed and reengineered the HRMS tool for better employee usability
- Provided first level application and operations support including problem resolution, troubleshooting and user training on HR systems
- Successfully managed HR audits with zero compliance issues ensuring full alignment with legal and corporate standards
- Designed the Employee Handbook for FY 24 - 25
- Managed and resolved all HR-related queries through the ticketing system for an employee base of 24000+
- Ensured the quality of HR data used by management by creating tools and reports.
- Automation of daily HR reports for Probation, Anniversary Gifts, Pending profile request etc through RPA
- Hand-on management using Darwinbox HRMS
Student Placement Coordinator
Presidency University
Bengaluru
04.2022 - 03.2023
- Managed the Entire GDPI process of various companies coming to college
Sr Analyst/ Software Engineer
Capgemini
Bengaluru
02.2018 - 02.2022
- Ensured smooth application operations and resolved end-user issues.
- Managed support tickets via ServiceNow, prioritizing incidents.
- Collaborated with cross-functional teams to troubleshoot complex issues and deploy fixes
- Provided expert support to internal teams and clients.
- Supported database integration/troubleshooting for Oracle/SQL Server.
- Implemented automation, improving processes and solving complex problems.
- Provided 24/7 support for production systems, ensuring high availability.
- Collabrated with Dev, QA, Product, and Ops teams via regular cross-disciplinary stand-ups and shared documentation
- Day to Day interactions with vendor and clients to resolve the issues with the Application team
- Project: Warner Bro's
Education
MBA - HR and Analytics
Presidency University
Bengaluru, KA01.2023
BCA -
KLE university RLS BCA College
KA01.2018
Skills
- Employee management
- Application support
- Employee Onboarding and Offboarding
- Proficiency with HR software tools
- HRMS tools
- Advanced MS Excel
- SQL
- MIS reports
- Automation
Certification
- Excel Statistics
- Automation engineer practitioner
- Basics of SQL
Awards
Star Award, Capgemini, 2020
Timeline
Officer – HR Operations
Ujjivan Small Finance Bank
06.2023 - Current
Student Placement Coordinator
Presidency University
04.2022 - 03.2023
Sr Analyst/ Software Engineer
Capgemini
02.2018 - 02.2022
MBA - HR and Analytics
Presidency University
BCA -
KLE university RLS BCA College
Similar Profiles
Kaushik GuptaKaushik Gupta
Area Business Manager (MSME - Working Capital) at UJJIVAN SMALL FINANCE BANKArea Business Manager (MSME - Working Capital) at UJJIVAN SMALL FINANCE BANK
Prabu NPrabu N
Area Manager – Agriculture Banking (AVP) at Ujjivan Small Finance BankArea Manager – Agriculture Banking (AVP) at Ujjivan Small Finance Bank
Pradip ChaudhariPradip Chaudhari
Branch Operations Manager at Ujjivan Small Finance BankBranch Operations Manager at Ujjivan Small Finance Bank
Ranjeet RaoRanjeet Rao
Branch Sales Manager at Ujjivan Small Finance BankBranch Sales Manager at Ujjivan Small Finance Bank
Madhuri KonduruMadhuri Konduru
Assistant Manager at VodafoneAssistant Manager at Vodafone