Aiswarya Shanmugasundaram

Accomplished RPA Business Analyst/Project Manager with a proven track record at HCL Technologies Ltd., enhancing operational efficiency by over 30% through expert business process mapping and stakeholder management. Skilled in navigating complex project requirements, ensuring seamless integration and user satisfaction. Demonstrates exceptional technical knowledge and change management capabilities, driving successful project outcomes.

1. Automation Anywhere Certified Advanced RPA Professional (v10.0 & v11.0) & IQ Bot Developer

2. Automation Anywhere Masters Certification v11

3. RPA BA Training _Diploma of Completion – Orange

4. Diploma of Completion - Process Mining Training

5. Diploma of Completion - Presales Foundation for UiPath Partners

6. Diploma of Completion - Sales Foundations for UiPath Partners

Simplifying Business Processes with Automation (RPA) reducing human intervention & BA for top 3 global automation platforms- UiPath, Automation Anywhere, Blue Prism.
Strong understanding of business processes and ability to map them to RPA workflows effectively.
Proficient in gathering requirements, conducting process assessments, and defining automation strategies. Excellent analytical and documentation skills with ability to translate functional requirements to documents like Process Definition Documentation (PDD) and Solution Design Document (SDD).
Developed and executed test plans to validate accuracy and effectiveness of RPA solutions, identifying and resolving any issues.
Acted as a liaison between business users and RPA development teams to ensure successful delivery of automation projects.
Responsibly assist the team by providing insights from the documentations, Development environments test data trial, User Acceptance Testing (UAT) phase , documenting the Test cases,Assist teams in supporting testing ,Go-Live (Production & Deployment) & extended UAT (Hyper care) phases.
I excel in collaborating with stakeholders to identify automation opportunities and ensure seamless project execution. With a strong focus on quality and results.
Managed the execution of RPA projects, ensuring adherence to project plans, timelines, and budgets, coordinating with cross-functional teams for smooth project delivery.
Identified potential risks and challenges associated with RPA projects, establishing mitigation plans, and implementing corrective actions as necessary, managing project risks with a delivery-focused approach.
Engaged with various stakeholders, including business executives, department heads, and end-users, to gather requirements, communicate progress, and address concerns, ensuring alignment between business needs and project outcomes.
Determined necessary resources, both human and technological, for successful RPA implementation, allocating them effectively to ensure project success and delivery excellence.