Ajay Bhatt
Delhi
Summary
Dynamic Area Collection Manager with proven success at Paytm, adept in collection strategy and performance reporting. Skilled in skip tracing and compliance management, I consistently drive teams to exceed targets, enhancing operational efficiency and achieving monthly goals. A goal-oriented leader committed to optimizing collection processes and fostering team success.
Overview
9
9
years of professional experience
Work History
Area Collection Manager
Paytm(one 97 Communication LTD)
New Delhi
2025.01 - Current
- Lead on role team & collection Agency to ensure smooth field and Back end operations
- Publishing individual MIS reports in a daily basis to improve their performance
- Analyzed collection data to identify trends and improve operational efficiency.
- Drive the Team to achieve their incentive by slab-wise
- Arranged for debt repayment and established repayment schedule based on customer finances.
- Conducted skip tracing processes to identify and reach out to unreachable clients. on customers failing to respond to collection efforts.
- Coordinated with legal department on litigation processes for non-responsive debtors.
- Maintained regular performance and weekly review with team and agency to improve collection efficiency
- Reported daily achievements to track progress and improve operations. daily reports
- Ensured 100% compliance and followed code of conduct by everyone
AREA COLLECTION MANAGER
L & T FINANCE
Delhi NCR
2020.12 - 2024.12
- Achieved monthly targets by delivering consistent results across Delhi NCR for two-wheeler products.
- Managed flows and write-offs to maintain financial accuracy.
- Visited customer premises to directly collect outstanding payments.
- Coordinated collection efforts with team and agencies throughout Delhi NCR.
- Contacted customers to facilitate payment collection via one-time or negotiated installments.
- Traced new addresses and contact details for non-contactable customers.
- Maintained daily data reporting records to support achievement of monthly goals.
ASSISTANT MANAGER
Satya Group
Gurugram
2019.08 - 2020.05
- Handling Sales of specific commercial project also Create networks with various channel partners by Regular Followups
- Maintain Daily Service/Working Detailed reports.
- Understanding client requirements and arranging client visits for closure.
- Actively seek out new sales/rent opportunities through cold calling.
ASSISTANT MANAGER
Innovative Group
Gurugram
2017.08 - 2019.08
- Identify, recruit and onboard new channel partners within assigned territory & manage sales activities of partners to generate revenue.
- Coordinate with partners to create and execute business plans to meet sales goals & analyze market trends and accordingly develop sales plans to increase brand awareness.
- Handling HNI and Super HNI clients on a daily basis.
- Communicate to update information about new products and enhancements to Buyers & develop process improvements to optimize partner management activities.
- Evaluate Channel partner sales performance and recommend improvements & Educate partners about product portfolio and complementary services offered.
- Networking , social media and other regular basis activities.
- Set up meetings with potential clients and listen to their wishes and concerns.
- Prepare and deliver appropriate presentations on a particular topic related to the project.
- Participate on behalf of the company in exhibitions or conferences.
- Negotiation with customers/Clients.
- Collaborate with the team to achieve better results.
- Trained team members in successful strategies to meet operational and sales targets.
Education
BBA - General Studies
Guru Gobind Singh Indraprastha University
Delhi2015-08
GED -
Mata Kasturi Devi Public School
Delhi2012-05
High School Diploma -
New ManavBharti Public School
Delhi2010-06
Skills
- Collection strategy
- Performance reporting
- Skip tracing
- Compliance management
- Decision-making
- Goal-oriented mindset
Hobbies and Interests
- Reading books
- Watching inspirational videos
Additional Information
Reading books is the best way to increase my exposure to new words, learned in context. Reading books benefits helps me for my physical and mental health, and those benefits can last a lifetime. , Watching motivational videos has a great impact on our mind, soul, and body.
Personal Information
- Father's Name: Ramanand Bhatt
- Date of Birth: 06/01/94
Timeline
Area Collection Manager
Paytm(one 97 Communication LTD)
2025.01 - Current
AREA COLLECTION MANAGER
L & T FINANCE
2020.12 - 2024.12
ASSISTANT MANAGER
Satya Group
2019.08 - 2020.05
ASSISTANT MANAGER
Innovative Group
2017.08 - 2019.08
BBA - General Studies
Guru Gobind Singh Indraprastha University
GED -
Mata Kasturi Devi Public School
High School Diploma -
New ManavBharti Public School