Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Ajay Jha

Ajay Jha

Cluster Operation Head
Paonta Sahib

Summary

Exceptional Operations Manager with more than 23 years of experience in manufacturing & supply chain domain focused on successful team building, operational & cost improvements across FMCG, FMCH and Pharmaceutical industries.

Strong experience in developing & managing co-manufacturer partnership for sustainable business solution.


Overview

22
22
years of professional experience

Work History

Cluster Operation Head - North

Haleon India Ltd
04.2023 - Current

Responsible for North region for operation for 7 plants, handling projects of Nutraceutical/ Cosmetics/ Pharma for leading brands like CENTRUM, OTRIVIN, SENSODYNE, IODEX.

  • Responsible for launch and manufacturing expansion of CENTRUM protein powder in October 2023 and scale up as per market requirement
  • Responsible for OTRIVIN tech transfer at Pontika Aerotech and launching successfully in commercial markets
  • Responsible for budgeting, AOP planning, CCPC negotiation for all north regions plants. Ensuring lowering of variable costs
  • Troubleshooting hurdles from R&D to NPD launch by effective planning from end to end discussion with all stakeholders for SENSODYNE mouth wash market launch
  • Managing all third party operations and DRs by coaching them on new methodology implementation like Quality circles and Process Reengineering

Operation Head - Natural Division

Zeon Lifesciences
09.2022 - 03.2023

Responsible for scheduling, inventory management, and production plans for a variety of Ayurvedic - LIV 52 and nutritional liquid supplements, including proteins and multivitamins.


  • Ensured cost-effective manufacturing by monitoring labor costs, reducing material wastage, and improving packing ergonomics to optimize manpower.
  • Led shop floor engagement and maintained workforce skill development in collaboration with HR.
  • Handled quality and manufacturing of veterinary products, manpower management, consumer complaints and continuous improvement.
  • Successfully implemented lean manufacturing processes, reducing production losses and improving efficiency. Increased labor productivity and minimized material wastage by optimizing batch yields and packing ergonomics.

Senior Officer, Operations

Reckitt Benckiser Inc.
01.2013 - 08.2022

Learning and execution of developing and mentoring team and handling Asia's biggest unit through various profiles starting from Senior officer through consistent performance


  • Day Wise Scheduling of forecasted plan for 150 SKUs for the month ahead in coordination with planning manager India, Procurement and Sourcing team.
  • Dealing with IR issues of skilled workforce which is affiliated to CITU union.
  • Implement, audit and develop quality systems, on line with the Quality manual and the procedures relevant to the area.
  • Led X-trim cost initiatives and implemented squeeze initiatives to optimize RM and PM costs. Managed workforce engagement, training, and labor issues, while conducting routine audits to maintain standards in GMQM, GMP, and EHS.

Senior Executive

Sarvotham Care Limited
03.2011 - 12.2012
  • Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
  • Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
  • A contract manufacturing site for Gillette (Proctor and Gamble) Shave Gel and Sensodyne Toothpaste for Glaxo Smith Kline Consumer Health Care Limited.
  • Led internal audits according to GMP standards, managed external audit compliance, and directed CAPA tracking.
  • Established comprehensive documentation systems and ensured regulatory compliance.
  • Spearheaded the in-house creation of specifications and validation processes.

Manager QA-QC

Varav Biogenesis Pvt. Ltd
03.2010 - 03.2011
  • Managed the analysis of finished products and led the process validation activities for new product launches. Ensured legal and regulatory compliance, oversaw validation approvals, and conducted annual product reviews to maintain high-quality standards.
  • Ensured regulatory compliance and improved validation processes for smoother product launches.

Senior Officer Quality Assurance

Sun Pharmaceutical Industries
10.2009 - 03.2010
  • Oversaw the analysis and release of finished products, ensuring they adhered to quality and regulatory standards. Led process validation for new products, managed deviations and change control systems, and conducted annual product reviews to maintain consistent quality.
  • Improved product quality and strengthened compliance by streamlining process validation for new products, and optimizing change control and deviation management systems.

Executive QA and QC

Premier Nutraceuticals Pvt. Ltd.
01.2007 - 10.2009
  • Implemented risk-based testing approaches to prioritize critical functionalities, ensuring timely delivery of high-quality products.
  • Championed the adoption of agile development practices, improving collaboration between QA and development teams.
  • Audited and evaluated vendor suppliers to ensure compliance with quality standards and improve the supply chain's reliability. Reviewed and released work order packages (batch records) to maintain accurate documentation for production, ensuring regulatory and quality compliance.

Officer - Quality Control

Hi- Tech Laboratories
05.2002 - 12.2006
  • Raw Material and Finished Goods Testing and Release.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.

Education

Master of Science - Chemistry

Magadh University
Bodh Gaya, India
04.2001 -

Bachelor of Science -

LNMU
Darbhanga, India
04.2001 -

Skills

Team Development

Third party Operation

Project Management

Continuous Improvement

Quality Circles

Cost Optimization

Process Re- Engineering

New product Development

Cost Negotiations

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Accomplishments

  • Received best performance award for delivery and execution category in year 2023
  • Received manufacturing excellence award for manufacturing capacity expansion in year 2019
  • Lead in Tetra pack project execution for Dettol Liquid handwash manufacturing for BCT reduction & G.M.P. compliance.
  • Start up of manufacturing excellence initiatives in all north region and reduction of consumer complaints by 30%
  • Drive Quality Improvement project to reduce foaming issue in Harpic Bathroom Cleaner filling machine.


Timeline

Cluster Operation Head - North

Haleon India Ltd
04.2023 - Current

Operation Head - Natural Division

Zeon Lifesciences
09.2022 - 03.2023

Senior Officer, Operations

Reckitt Benckiser Inc.
01.2013 - 08.2022

Senior Executive

Sarvotham Care Limited
03.2011 - 12.2012

Manager QA-QC

Varav Biogenesis Pvt. Ltd
03.2010 - 03.2011

Senior Officer Quality Assurance

Sun Pharmaceutical Industries
10.2009 - 03.2010

Executive QA and QC

Premier Nutraceuticals Pvt. Ltd.
01.2007 - 10.2009

Officer - Quality Control

Hi- Tech Laboratories
05.2002 - 12.2006

Master of Science - Chemistry

Magadh University
04.2001 -

Bachelor of Science -

LNMU
04.2001 -
Ajay JhaCluster Operation Head