Led the successful transition of processes from the client to the organization, preparing Detailed Training Procedures (DTPs) and ensuring seamless knowledge transfer during key KT sessions.
Provided training to new team members, enhancing their understanding of the processes and ensuring team readiness for operational success.
Acted as a key resource for identifying and correcting team errors, maintaining high standards of accuracy and efficiency.
Handled PO invoices, non-PO invoices, and credit notes in Oracle, ensuring timely and error-free payment processing and maintaining accurate financial records.
Worked on month-end processes, including bot execution and account reconciliation, ensuring accurate financial reporting and smooth operations.
Collaborated with suppliers during onboarding, conducted regular feedback sessions, and resolved customer complaints promptly to ensure satisfaction.
Worked closely with cross-functional teams to address customer needs and resolve complex issues.
Reviewed and verified vendor banking details using SAP, supporting accurate financial transactions by the payment team.
Resolved more than 1K+ tickets in the past three years and provided solution to the supplier in viewing the statements and getting their payments on time with ultimate customer satisfaction in AP helpdesk.
Assisted the suppliers in Advance Adjustments payments and handled large scale payments like more than a million-dollar payments to the suppliers precisely on time for digital products like Computer Games.
Microsoft
Capgemini
Salem
Transaction Processing Executive Accounts Payable and Accounts Receivable
12.2020 - 04.2022
Job overview
Company Overview: Staples
Invoice processing with zero error precision and accurately processed using three-way match and two-way match.
Cash Apps cleared the customer credit by applying the amounts in Oracle.
Helping the customers in identifying the ACH / WIRE payments and promptly refunding the duplicate payments and accurately making the payments on account for overpayment made by the customer.
Staples
Timeline
Procure To Pay Analyst
Accenture
04.2022 - Current
Transaction Processing Executive Accounts Payable and Accounts Receivable