Ajaykumar Singh

Client : Lodha Group

Duration : August 2023 – Present

Type of Project : Support(Tickets and CR)

Designation : SAP SD Consultant

Roles and responsibilities:

• Being a part of project team and implementing new functionalities to value add to business.
• Working on Change Request and enhancements.
• Pricing Procedure Determination and maintenance. Handling Tickets on Day-to-Day business and Interacting with client.
• Interactions with cross Functional consultants.
• Responsible for resolving cases.
• Monitored daily jobs and fixing any issues related to functional.
• Provided on call support and resolved L1 & L2 tickets
• Analyzing complex SAP functional issues and preparing solutions for permanent fix.
• Involved in preparation of Functional Specifications, review of Routines, Preparing Training Material and Documentation.
• Handling small enhancements for bug fixes

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Client : Tahweel Holding and Conversions

Duration : December 2022 – Present

Type of Project : Hyper care and Support Designation : Designation : SAP SD Lead Consultant

· Being a part of project team and implementing new functionalities to value add to business.

· Working on Change Request and enhancements and variant configuration.

· Pricing Procedure Determination and maintenance.

· Handling Tickets on Day-to-Day business and Interacting with the client.

· Interactions with cross Functional consultants.

· Responsible for resolving the cases.

· Handling Tickets on Day-to-Day business, interacting with stakeholders and resolved the issue within SLA’s.

· Monitored daily jobs and fixing any issues related to functional.

· Provided on call support and resolved L1 tickets

· Analyzing complex SAP functional issues and preparing solutions for permanent fix.

· Involved in preparation of Functional Specifications, review of Routines & User Exits, Preparing Training Material, and Documentation.

· Handling small enhancements for bug fixes.

· Configured new Loading points, Shipping points and Route Determination based on changing business requirements.

· Worked on handling units for packing and on labels.

· Mapping of shipment related GLs in Shipment cost.

Client : United Phosporous Limited (Nurture Project) Duration : November 2021 – November 2022

Type of Project : E-commerce implementation and support Designation : Senior SAP SD Consultant

· Nurture Mobile App for end users and retailers to place order online.

· SAP integration of sales order with CPI.

· Worked on interfaces of customer creation, Inventory sync, credit info, blocking info, sales order creation, order status, price sync and advance payment sync.

· Auto invoice upload through AL11.

· Auto cancellation programs through user exits.

· Performed testing through postman with app team and cross functional consultants.

· Mapping and configuring end to end business process like order to cash, order cancellation, refund of process etc.

· Auto batch process for Nurture sales orders.

· Handling day to day sales activities through SLA based tickets.

· Worked on L1, L2 and L3 tickets and resolved the issues.

Client : United Phosporous Limited (Alchemie Project) Duration : February 2021 – October 2021

Type of Project : Implementation (ECC and S4 HANA) Designation : Senior SAP SD Consultant

· Facilitate the implementation and support of SAP SD.

· Perform detailed analysis of complex business process requirements and provide appropriate system solutions, identify, interpret, validate, and document customer requirements.

· Map client business requirements, processes, and objectives, develop necessary product modifications to satisfy client needs.

· Design, customize, configure and testing of SD processes.

· Identify gaps, issues, and work around solutions.

· Handled changes or emergency transports as needed for high priority issues.

· Cut over activities before go-live.

· Document functional designs, test cases and results.

· Provided hyper care support after go-live.

· End user trainings and support.

· Configuration and testing of IRN and E-way bill mapping.

· Configuration and maintenance of contracts and rebate agreements.

· Worked on change requests as per the business requirement.

Client : Echelons pvt ltd

Duration : August 2020 – January 2021

Type of Project : S4 HANA Support and testing

Designation : SAP SD Consultant

· SIT testing for 4 phases.

· Updating tickets status through JIRA and resolving the issues.

· Prepare the testing documents and share the results .

· Testing various scenarios of SD/MM.

· Working on small enhancements and RICEFs.

· Handling L2 and L3 level issues on daily basis.

Client : Gujarat Insecticides Limited

Duration : October 2019 – July 2020

Type of Project : Support

Designation : SAP SD Consultant

· Design, customize, configure and testing of SD processes.

· Handling tickets on day-to-day basis.

· Executing the needed changes in configuration.

· Discussing and understanding the requirements raised by business users.

· Responsible for handling incidents from SD and FI side which includes issues related to O2C as well as TDS and TCS related issues.

· Making FS document for customized requirements

· Addressing end user operational issues.

Client : IIT Bombay

Duration : February 2019 – July 2019

Type of Project : Support

Designation : SAP DMS Consultant

· End to end configuration of DMS.

· Created content repository for the DMS documents upload.

· Mapping document types, characteristics, and class as per client requirement.

· End to end testing for documents attachment.

· Preparation of config, testing and user manuals documents for client.

· Preparation of FS documents.

Client : Gharda Chemicals Limited

Duration : June 2017 – January 2019

Type of Project : Implementation and Support (GST) Designation : Junior SAP SD Consultant

· Facilitate the implementation and support of SAP SD.

· Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements.

· Thorough mapping of GST taxes and replacing it by direct and indirect taxes.

· Mapping of GST conditions in different pricing procedures and testing it thoroughly.

· Closely worked with business and end users to make them understand about the GST processes in SAP.

· Analyzed pricing procedures, pricing condition techniques and various SAP pricing business scenarios

· Configuration changes at master data level for material and customer both.

· Identify gaps, issues, and work around solutions.

· Performed Unit testing, system integration testing and fixed bugs during UAT testing

· Worked on uploading customer master data and material master data through LSMW from legacy system.

· Handled changes or emergency transports as needed for high priority issues.

· Cut over activities before go-live.

· Document functional designs, test cases and results.

Client : Jamna Auto Private Limited

Duration : March 2017 – May 2017

Type of Project : Support

Designation : Associate SD consultant

· Handling Day to day sales issues.

· Solving L3 tickets on daily basis.

· Major part of testing for various SD processes.

· Preparing end user manuals

· Creation of enterprise structure and its assignment in SD module.

· Configured output type, access sequence, output determination procedure, and worked on account determination procedure and account keys.

· Configured credit & debit memo process for order to billing process.

· Involved in maintaining customer and material master data.