AJEET SINGH TOMAR
Housekeeping Manager
GWALIOR,MP
Summary
Accomplished Housekeeping Manager with over 11 years in luxury hospitality. Led pre-opening projects and optimized housekeeping operations while managing budgets and quality assurance. Recognized as Manager of the Year 2025, achieving a 98.6% LQA audit score. Skilled in building high-performing teams through collaboration and effective problem-solving.
Overview
3
3
Languages
5
5
Certifications
11
11
years of professional experience
Work History
Housekeeping Manager (HOD)
VOCO by IHG
Goa
05.2026 - Current
- Led planning, setup, and operational readiness of housekeeping department during pre-opening phase.
- Oversaw housekeeping pre-opening activities, ensuring full department readiness for hotel launch.
- Coordinated with project, engineering, procurement, and other departments for timely completion of guestrooms and public areas for opening.
Housekeeping Manager
Raffles Hotels
Jaipur
01.2025 - 05.2026
- Led the Head of Department (HOD) role for six months during the hotel’s opening phase, managing all departmental operations and facilitating a successful launch.
- Awarded “Manager of the Year – 2025” in recognition of leadership, operational excellence, and team performance.
- Served as Head of Department (HOD) for six months during the hotel’s opening phase, overseeing all departmental operations and ensuring a successful launch.
- Attended daily morning and evening HOD meetings to align departmental goals and operational priorities.
Assistant Housekeeping Manager
Raffles Hotels
Jaipur
01.2024 - 12.2024
- Managed purchasing and vendor coordination for housekeeping operations, ensuring cost control and consistent service delivery.
- Assisted in developing and executing operational strategies that improved guest satisfaction and streamlined productivity.
- Coordinated closely with other departments to ensure seamless operational flow and guest experience.
- Coordinated with departments to ensure seamless operations and enhance overall guest experience.
- Reviewed and managed vendor contracts for linen, uniforms, chemicals, and guest amenities to ensure quality and cost efficiency.
- Provided ongoing guidance and mentorship to junior staff, supporting daily tasks, projects, and performance objectives.
- Conducted regular employee performance reviews to identify training needs and drive continuous improvement.
Housekeeping Executive
Encalm Hospitality
New Delhi
12.2022 - 01.2024
- Managed day-to-day operations to ensure smooth workflow.
- Managed relationships with vendors and third-party providers to ensure service quality.
- Report and follow up on any maintenance defects and other issues.
- Reported and followed up on maintenance defects and issues to ensure timely resolution.
- Provide training for the working employee related to work profile and company working system.
- Handling the day-to-day operations.
Housekeeping Team Leader
Encalm Hospitality
New Delhi
08.2021 - 12.2022
- Checked VIP and guest rooms systematically, ensuring high cleaning standards and prompt fulfillment of guest supplies and requests.
- Conducted quality assurance checks to evaluate service standards.
- Supervised daily housekeeping operations to ensure cleanliness and order throughout the facility.
- Trained and mentored team members on efficient cleaning techniques and safety protocols.
- Developed and implemented standard operating procedures for room inspections and maintenance.
Housekeeping Team Leader
Fairmont
Jaipur
01.2019 - 08.2020
- Checked VIP, occupied, and vacant rooms on floor(s), ensuring high cleaning standards and prompt attention to guest supplies and requests.
- Conducted quality assurance checks to ensure compliance with standards.
- Supervised daily housekeeping operations, ensuring adherence to cleanliness standards and protocols.
- Trained and mentored team members on efficient cleaning techniques and customer service excellence.
- Implemented inventory management processes for cleaning supplies, optimizing resource allocation.
Guest Service Associate
The Oberoi Amarvilas
Agra
02.2015 - 12.2018
- Managed VIP rooms and suites to ensure exceptional guest experiences.
- Assisted with inventory counts in the stockroom.
- Oversaw minibar and butler services to enhance guest satisfaction and comfort.
Education
Bachelor's degree - hospitality management
Institute of hotel management
Bhopal, India01-2014
Senior secondary - undefined
Kendriya Vidyalaya
SuratgarhSkills
Housekeeping operations
PMS - OPERA
Facility management
Operational efficiency
Inventory management
Team management
Organizational skills
Communication skills
Certification
Manager of the Year – 2025 – Awarded for outstanding leadership, operational excellence, and team performance at Raffles Hotels & Resorts.
Websites
https://www.linkedin.com/in/ajeettomar404
Timeline
Housekeeping Manager (HOD)
VOCO by IHG
05.2026 - Current
Housekeeping Manager
Raffles Hotels
01.2025 - 05.2026
Assistant Housekeeping Manager
Raffles Hotels
01.2024 - 12.2024
Housekeeping Executive
Encalm Hospitality
12.2022 - 01.2024
Housekeeping Team Leader
Encalm Hospitality
08.2021 - 12.2022
Housekeeping Team Leader
Fairmont
01.2019 - 08.2020
Guest Service Associate
The Oberoi Amarvilas
02.2015 - 12.2018
Senior secondary - undefined
Kendriya Vidyalaya
Bachelor's degree - hospitality management
Institute of hotel management