Ajit Kumar
Delhi
Summary
Driven Business Development Manager with a proven track record at Shadow Infosystem, adept in team leadership and strategic business planning. Excelled in fostering client relationships, driving revenue growth, and executing digital marketing strategies. Skilled in negotiations and customer service, consistently surpassing targets through innovative solutions and market trend analysis.
Overview
10
10
years of professional experience
Work History
Buisness Development Manager
Shadow Infosystem
03.2017 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Increased brand visibility with creation and execution of comprehensive digital marketing strategy.
- Developed and maintained strategic partnerships to provide added value to clients and increase competitive advantage.
Sr Executive
Quatrro Business Support Solutions
08.2014 - 01.2017
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Physics
Veer Bahadur Singh Purvanchal University
Ballia, India04.2012
Skills
- Team Leadership
- Business development and planning
- Customer Service
- Negotiations
Languages
English
Hindi
Timeline
Buisness Development Manager
Shadow Infosystem
03.2017 - Current
Sr Executive
Quatrro Business Support Solutions
08.2014 - 01.2017
Bachelor of Science - Physics
Veer Bahadur Singh Purvanchal University