Summary
Overview
Work History
Education
Skills
Additionalresponsibilities
Charactertraits
Personal Information
Hobbies and Interests
Projects
Jobsandresponsibilities
Timeline
Generic

Ajit Singh Chalga

Summary

To involve myself in a challenging task and to achieve a good position in my career while enjoying a long term relationship with the organization I am working for.

Major : Embedded System, power electronics. Software Skills : MS Word, Excel, Power Point presentation

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Territory Service Manager

Roots Multiclean Limited
04.2017 - Current
  • Knowledge of maintenance and repairing of Industrial waste cleaning products I e Electric Vehicles, Battery operated Scrubbing and sweeping machines, Single Phase, Three Phase Industrial Vacuum cleaners, High pressure jets, carpet cleaners, Diesel Engine based Road Sweepers
  • To Oversee operations of Region assigned
  • To Guide, train and manage engineers & Dealers with Technical & Operational support
  • Dealing with escalated customer issues, incidents and events
  • To uphold company standards of excellence and service guaranteeing quality performance
  • Achieving business goals and revenue targets
  • Planning, evaluating and optimizing operations to be efficient and cost-effective
  • Assess staff performance and provide timely feedback on development opportunities designed to enhance service quality and employee growth
  • To implement Strategies, Systems & Policies as laid down by the Management for the region
  • To ensure PM scheduled & carried out
  • Supporting Dealer on Technical queries & ensuring offstage is met
  • To maintain a healthy relationship with customer while giving them servicing of good quality up to level of their satisfaction
  • To give training to the customer about the whole products by telling them how to use and the warranty of the spares for further failure attention

Field Service Representative

STESALIT LIMITED
06.2014 - 12.2017
  • Working Experience as a Field Service Representative at STESALIT LIMITED for 2.5 years
  • Knowledge of WAP7, WAG5, WAG7, WAG9 Locos major electronics equipment
  • Products under me are (FAULT DIAGNOSTICS AND CONTROL SYSTEM, SPEEDOMETERS, VIZILANCE CONTROL DEVICE)
  • These products are black boxes of INDIAN RAILWAY LOCOMOTIVES
  • To maintain sales of spares as per the requirements of the customer
  • To Download and upload new software
  • To do commissioning of the new products in the Locomotives with the Rail authority jointly and to maintain the record of it
  • To do inspection of all these products on scheduled basis by analyzing the Data downloaded from previous schedule date up to next schedule date
  • To investigate the electric fault that came online (Running condition of the loco)
  • After analyzing whole data and I/O parameters related to fault, whole troubleshooting is done with the Rail authority jointly
  • To maintain the record of all the electronic modification, New installation of the products that has done completely in all the locomotive

Industrial Trainee

STESALIT LIMITED
01.2014 - 06.2014
  • Six Months experience during Industrial Training in ‘ELECTRONIC RECTIFIER CUM REGULATING UNIT' at STESALIT LIMITED

Industrial Trainee

CDAC Mohali
06.2012 - 07.2012
  • Six Weeks Industrial Training Of ‘MICROCONTROLLERS: ARCHITECTURE, PROGRAMMING AND INTERFACING'

Education

B.Tech - ECE

Ramgarhia Institute Of Eng & Tech.
01.2014

XII (Non .MED) - undefined

P.S.E .B Board
01.2010

X - undefined

P.S.E.B Board
01.2008

Skills

  • Territory expansion

  • Policy administration

  • Schedule oversight

  • Conflict Resolution

Additionalresponsibilities

  • To maintain sales of spares as per the requirements of the customer.
  • To download and upload new software.
  • To do commissioning of the new products in the locomotives with the rail authority jointly and to maintain the record of it.
  • To do inspection of all these products on a scheduled basis by analyzing the data downloaded from previous schedule date up to next schedule date.
  • To investigate the electric fault that came online (Running condition of the loco).
  • After analyzing whole data and I/O parameters related to fault, whole troubleshooting is done with the rail authority jointly.
  • To maintain the record of all the electronic modification, new installation of the products that has been done completely in all the locomotives.

Charactertraits

  • Good Listener
  • Team Leader

Personal Information

Date of Birth: 10/21/92

Hobbies and Interests

  • Playing Cricket
  • Travelling
  • Body Building
  • Singing
  • Driving

Projects

GSM based wireless notice board system Clap Switch Water level indicator Rectifiers

Jobsandresponsibilities

  • To oversee operations of the region assigned.
  • To guide, train and manage engineers & dealers with technical & operational support.
  • Dealing with escalated customer issues, incidents and events.
  • To uphold company standards of excellence and service guaranteeing quality performance.
  • Achieving business goals and revenue targets.
  • Planning, evaluating and optimizing operations to be efficient and cost-effective.
  • Assess staff performance and provide timely feedback on development opportunities designed to enhance service quality and employee growth.
  • To implement strategies, systems & policies as laid down by the management for the region.
  • To ensure PM scheduled & carried out.
  • Supporting dealer on technical queries & ensuring offstage is met.
  • To maintain a healthy relationship with customers while giving them servicing of good quality up to the level of their satisfaction.
  • To give training to the customer about the whole products by telling them how to use and the warranty of the spares for further failure attention.

Timeline

Territory Service Manager

Roots Multiclean Limited
04.2017 - Current

Field Service Representative

STESALIT LIMITED
06.2014 - 12.2017

Industrial Trainee

STESALIT LIMITED
01.2014 - 06.2014

Industrial Trainee

CDAC Mohali
06.2012 - 07.2012

XII (Non .MED) - undefined

P.S.E .B Board

X - undefined

P.S.E.B Board

B.Tech - ECE

Ramgarhia Institute Of Eng & Tech.
Ajit Singh Chalga